Complex Care Support Workers (Team-Based Package) – Poole / Dorset
Unity Care Solutions – Community Complex Care
Pay Rate: £15.50–£17.00 per hour (enhanced rates may apply)
Location: Poole (BH12 area)
Contract: Variable zero-hour contracts
Branch: Hampshire
Shift Availability: Monday to Sunday – day shifts available
About the Role
We are recruiting multiple experienced Female Complex Care Support Workers to join a consistent, dedicated care team supporting a female client living in her own home following an acquired brain injury.
This is a team-based care package, where continuity, structure, and collaboration are key to delivering safe, high-quality care. You will work closely with colleagues, Clinical Leads, and management to provide a stable and supportive environment for the individual.
Why This Role is Different
- Be part of a dedicated team, not working in isolation
- Focus on consistency of carers to reduce anxiety and improve outcomes
- Work within a structured care plan with clinical oversight
- Opportunity to build meaningful, long-term relationships
Key Responsibilities
- Support with personal care (washing, dressing)
- Assist with medication and daily routines
- Support safe mobility, including walking aids and leg splints
- Monitor skin integrity and general wellbeing
- Assist with meal preparation and nutrition
- Support with household tasks, shopping, and appointments
- Provide emotional reassurance and de-escalation
- Work collaboratively within a structured team approach
- Promote independence while maintaining safety
About the Client
- Female with an acquired brain injury following a stroke
- Requires:
- Consistent carers and structured routine
- Clear communication and time to process
- Support managing anxiety and changes in routine
- Values independence but requires reliable team support
What We’re Looking For
- Experience in complex care, brain injury, or neurological conditions
- Ability to work as part of a small, consistent team
- Calm, patient, and emotionally intelligent approach
- Confidence supporting individuals with anxiety or frustration
- Strong communication and ability to follow care plans
- Commitment to delivering person-centred care
In Return, We Provide
- Competitive rates of pay, worked flexibly to meet your needs
- ‘Refer a Friend’ bonus of £150 (paid once they pass probation)
- Access to our wellness programme, including 24/7 online GP access
- Blue Light Card discounts
- Ongoing training and development opportunities
About Unity Care Solutions
Unity Care Solutions deliver care and clinical nursing to adults and children with complex long-term health conditions in their own homes.
Since 2006, we have built a strong reputation for delivering high-quality, reliable services and improving the lives of those we support. We work in partnership with the NHS, Social Services, and private clients across Hampshire, Dorset, Sussex, and Kent.
Our core values underpin everything we do:
These values shape our culture, ensuring a positive, inclusive, and collaborative working environment.
Important Information
- We are unable to offer visa sponsorship; applicants must have the right to work in the UK
- An Enhanced DBS check is required (disclosure of relevant convictions is necessary)
Apply Now
If you’re looking to be part of a supportive, stable team delivering truly person-centred complex care, we would love to hear from you.
[email protected]
0333 366 1020
Alternatively, send us your CV and we’ll be in touch to discuss your application.
Advert Ref HCA-P-Generic
INDHCA
Pay: £15.50-£17.00 per hour
Work Location: In person
