CARE COORDINATOR – HEREFORD
£13.00 per hour | Full-time or part-time opportunities | In person
My Health Care Support Ltd is recruiting an organised and experienced Care Coordinator to support the safe, reliable and person-centred delivery of care and supported-living services in Hereford.
THE ROLE
Working with the registered manager and operational team, you will help coordinate staff, service information and day-to-day delivery. You will maintain professional communication, accurate records and timely escalation of concerns. The role may include direct support when required, provided you are trained, competent and authorised.
KEY RESPONSIBILITIES
- Help coordinate staff availability, rotas, shift cover and service requirements
- Communicate changes and priorities clearly to staff and managers
- Monitor attendance, handovers, care records and outstanding actions
- Help maintain accurate service-user, staff and operational documentation
- Support care-plan, risk-assessment and review processes under management direction
- Respond appropriately to incidents, missed calls, safeguarding concerns and changes in wellbeing
- Liaise professionally with people receiving support, families, staff and relevant professionals
- Support staff induction, competency follow-up and training-record monitoring
- Promote person-centred practice, dignity, choice, independence and community participation
- Follow confidentiality, data-protection, safeguarding, health and safety and company procedures
ESSENTIAL CRITERIA
- Relevant experience in supported living, domiciliary/community care, residential care, healthcare support or another regulated care setting
- Strong organisation, communication and record-keeping skills
- Ability to prioritise, solve routine operational problems and escalate appropriately
- Sound understanding of safeguarding, confidentiality and person-centred care
- Confidence using digital systems, email and care records
- Ability to travel reliably to the Hereford office and local services
- Existing right to work in the UK
DESIRABLE CRITERIA
- Previous Care Coordinator, Senior Support Worker, team-lead or rota-coordination experience
- Level 3 Health and Social Care qualification or equivalent
- Experience using electronic care-planning or rostering systems
- Care Certificate and current relevant training
- Full UK driving licence and access to reliable transport
PAY AND HOURS
Pay is £13.00 per hour. Full-time or part-time arrangements may be available according to service needs and the successful applicant’s availability.
This vacancy does not offer employer visa sponsorship.
Apply with your current CV and a short summary of your care-coordination or senior support experience, availability and ability to travel reliably within Hereford.
Work location: In person, Hereford.
Pay: £13.00 per hour
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Flexible schedule
- Health & wellbeing programme
- On-site parking
- Paid training
- Referral programme
- Sick pay
Ability to commute/relocate:
- Hereford HR4 9AP: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
