City Of London, England
Job Summary
Senior Program Management Lead
Key Responsibilities
1. To anchor process improvement/compliance (human error reporting) and other organizational initiatives (automation , Lean IT implementation)
2. To plan for Program and Delivery Management and ensure that the agreed deliverables in terms of margin are met.
3. To guide, manage, develop, engage the team thereby ensuring employee retention
4. To ensure customer engagement / satisfaction and referenceability
5. To ensure upskill/ creation of resources through internal academies/ trainings and growth rotation
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