Residency
5 years residency required
Employer
C5 Alliance Limited
Closing date
13 September 2026
Reference
71647
Contract
Permanent
Hours
Full Time
Salary
Negotiable
We have an opportunity available for a Service Desk Analyst to join our Jersey team.
We're welcoming applications from individuals who are ready to launch their journey into the world of technology or take their existing career to the next level.
The role involves providing first-line support to C5 clients, ensuring that Service Level Agreements are met and offering a point of contact to log and manage reported issues. This includes both reactive support and proactive problem management and trending to identify common issues for root cause resolution. Additionally, the role involves reporting and auditing calls logged within the Service Desk system to guarantee clarity, timely updates, and quality.
Core skills required
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Ability to speak and understand English
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CV Required
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Keyboard Skills
-
References
How to apply
Contact name
People Team
Address
Winward House,
La Route de la Liberation,
St Helier,
Jersey.
JE1 1BG
