Job Overview
Are you the sort of person who loves being organised, keeping on top of deadlines and making sure nothing falls through the cracks?
We are looking for a proactive and dependable Practice Operations & Client Support Coordinator to become a key part of our growing accountancy practice.
This is not primarily an accounting role.
We already have the technical side of the practice covered. What we need is someone who can help coordinate the day to day operation of the practice, communicate with clients, manage outstanding information and make sure work keeps moving.
You could be a great fit if you are the person who naturally thinks:
"What is outstanding?"
"Who are we waiting for?"
"What deadline is coming up?"
"Who needs chasing?"
"Can I sort this before it becomes a problem?"
Responsibilities
- Coordinating client workloads and deadlines.
- Chasing clients for records and information.
- Managing routine client communications.
- Supporting new client onboarding.
- Maintaining client and practice management systems.
- Helping monitor workflow and outstanding tasks.
- Supporting general practice administration.
Requirements
Previous experience in an accountancy practice would be an advantage, but you do not need to be a qualified accountant. Your personality and working style are very important to us.
We are looking for someone who is:
- Exceptionally organised.
- Proactive and able to work independently.
- Confident communicating with clients.
- Comfortable politely chasing people.
- Detail-focused.
- Calm under pressure.
- Technology confident.
- Always looking for ways to improve processes.
Most importantly, we want someone who takes ownership.
We are not looking for someone who waits to be given their next task. We want someone who can see what needs doing and help make sure it gets done.
Join us in this exciting role where your work will directly impact our practice’s success and client satisfaction!
Pay: £25,420.00-£41,656.46 per year
Benefits:
- Company pension
- Free parking
- On-site parking
Work Location: Hybrid remote in Leeds LS18 5AT
