Job Summary
We are seeking a dedicated Operations Assistant specialising in legal support to join our professional team. The successful candidate will provide essential administrative assistance within our practice management department, ensuring smooth operational workflows.
Responsibilities
- Assist with compliance and regulatory administration support including tracking of complaints and breaches, AML, CQS, SRA, PII renewal, COLP/COFA and other compliance risks.
- Legal Aid and Accreditation support including audits and reviews.
- Assist with HR admin including onboarding of new staff, employee handbook updates and meeting notes.
- IT system onboarding and maintenance of portal access for employees.
- Liaison with IT providers.
- Office equipment management.
- Update website content and social media posts where necessary.
Skills
- Strong analysis skills with the ability to interpret complex information accurately.
- Excellent customer service skills, demonstrating professionalism and effective communication at all times.
- Strong IT skills essential.
- Proven administrative experience, with a focus attention to detail.
- Outstanding organisational skills to manage multiple tasks efficiently under tight deadlines.
- Proficiency in MS Office Suite (Word, Excel, Outlook) and familiarity with legal management software is advantageous.
- Ability to work independently as well as part of a team in a fast-paced environment.
Location
This is an office based role which could be placed in one of our Midlands based offices or our London office.
Pay: £24,000.00-£27,000.00 per year
Experience:
Work Location: In person