Compliance & Operations Assistant
PURPOSE OF THE ROLE
To assist with the Company's compliance, governance, health & safety, HR administration, facilities management, environmental management systems, and business support functions. This role ensures that Ciceley Commercials Ltd operates in accordance with all applicable legal, regulatory, contractual and Mercedes-Benz standards, whilst promoting continuous improvement and operational excellence throughout the business.
KEY RESPONSIBILITIES
Compliance & Governance
- Maintain and develop company policies, procedures and compliance controls.
- Ensure compliance with all applicable legislation and industry requirements.
- Manage compliance platforms and monitoring systems.
- Assist with the coordination of internal and external audits.
- Maintain company insurance programmes and associated records.
Quality & Environmental Management
- Assist with the maintenance and improve the Company's ISO 9001 Quality Management System.
- Assist with the maintenance and improve the Company's ISO 14001 Environmental Management System.
- Coordinate compliance reporting.
- Investigate non-conformances and implement corrective actions.
- Ensure adherence to Mercedes-Benz operational standards and requirements.
Human Resources
- Assist with recruitment and onboarding processes
- Maintain & cleanse time & attendance system
- Support disciplinary, grievance and performance management processes
- Coordinate apprenticeships, employee development and training initiatives
- Ensure all statutory employment documentation is maintained
- Oversee welfare benefit administration and employee support programmes.
Health, Safety & Wellbeing
- Assist with implementation of company Health & Safety systems and policies
- Coordinate DSE workstation assessments
- Ensure first aid arrangements remain compliant
- Ensure compliance with fire safety inspections, fire alarm testing and fire drills
- Monitor Working Time Directive compliance
Facilities Management
- Assist with coordination and compliance with statutory inspections of plant and equipment.
- Assist with management of cleaning contracts and facility audits.
- Assist with management of maintenance & security contracts.
Fleet & Operational Compliance
- Manage vehicle insurance records and compliance requirements.
- Administer fleet management systems.
- Maintain driver licence checking procedures
- Support accident investigation and corrective action processes.
- Conduct monthly vehicle tracker system reviews.
- Support overnight accommodation and operational travel arrangements.
Training & Development
- Assist with implementation of business training requirements.
- Coordinate statutory, compliance and mandatory training programmes.
- Maintain employee training records.
- Support leadership and development initiatives.
PERSON SPECIFICATION
Essential
- Excellent organisational and administrative skills.
- Strong written and verbal communication skills.
- Proficient in Microsoft Office applications and business systems.
Desirable
- Previous experience in a Compliance, HR, or H&S role.
- Experience within the automotive, commercial vehicle or dealership sector.
- Knowledge of ISO 9001 and ISO 14001 management systems.
- Experience managing compliance systems and audits.
- NEBOSH or IOSH certification
COMPANY VALUES & EXPECTATIONS
The postholder is expected to:
- Demonstrate professionalism and integrity at all times.
- Promote a positive health, safety and compliance culture.
- Maintain confidentiality and data protection standards.
- Support continuous improvement initiatives across the business.
- Act as an ambassador for Ciceley Commercials Ltd and uphold the Company's values and reputation.
About Ciceley Commercials Ltd
Ciceley Commercials Ltd is an award winning, Mercedes-Benz Commercial Vehicle Dealer with sites in Blackburn, Bolton, Carlisle, Dumfries and Motherwell (Eurocentral). We are a family run business, established over 50 years ago and currently employ over 240 people.
This is a fantastic opportunity to work with a highly successful and award-winning Mercedes-Benz commercial vehicle dealership.
To apply for this position please apply with a copy of your CV.
Pay: Up to £35,000.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Free parking
- Health & wellbeing programme
- On-site parking
- Paid volunteer time
- Sick pay
Work Location: In person
