Operations Manager
Circa £55,000-£60,000 with consideration for HCLA
North West London (Westminster)
Permanent, Full Time
Are you an experienced operational leader ready to drive performance and service excellence in healthcare?
Join us at Cora Health, where we’re transforming community healthcare services on behalf of the NHS. As an Operations Manager, you’ll play a key role in leading services, supporting teams, and ensuring we deliver high-quality, efficient, and patient-centred care.
Join Our Team
As an Operations Manager, you’ll be responsible for the day-to-day operational performance of your services, working closely with clinical and corporate colleagues to ensure safe, effective, and high-performing delivery.
Here’s a snapshot of what you’ll be doing (full details are in the job description):
Operational Leader – Lead and manage service delivery across your portfolio, ensuring performance against KPIs, quality standards, and contractual requirements- Performance Driver – Monitor and analyse service performance, identifying opportunities to improve efficiency, access, and patient outcomes
- People Leader – Support and develop teams, creating a positive, high-performing culture where colleagues can thrive
- Service Improver – Drive continuous improvement initiatives, supporting pathway optimisation and service transformation
- Stakeholder Partner – Build strong relationships with internal teams, commissioners, and system partners to ensure collaborative and effective service delivery
You’ll work as part of a collaborative leadership team, playing a key role in shaping and delivering services that make a real difference to patients’ lives.
About You
We’re looking for a proactive and experienced operational leader who thrives in a fast-paced healthcare environment.
You’ll be able to demonstrate:
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Experience in an operational management role, ideally within healthcare or a similar regulated environment
- Strong understanding of performance management, KPIs, and service delivery
- Experience leading and developing teams, with a people-focused leadership style
- Ability to analyse data and translate insights into action
- Excellent stakeholder management and communication skills
- A solutions-focused approach with the ability to manage competing priorities
Desirable (but not essential):
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Experience working within NHS or community healthcare services
- Experience managing multi-site or geographically dispersed services
- Experience in service transformation, pathway redesign, or mobilisation
- Knowledge of healthcare governance and compliance requirements
What We Can Offer You
At Cora Health, we believe that investing in our people means better care for our patients. Alongside a competitive salary, you’ll enjoy:
Wellness Support – Access to health and wellbeing resources including GP services, physiotherapy, and mental health support- Recognition & Rewards – Annual awards, incentives, and colleague recognition events
- Discounts & Perks – Blue Light Card, Benefits Hub, and healthcare discounts
- Sustainability Perks – Cycle to Work scheme and electric car options
- Flexible Working – Hybrid working arrangements to support work-life balance
We are Cora Health
Cora Health is a leading provider of community healthcare services in the UK. We deliver MSK (musculoskeletal) services, diagnostics, day-case surgery, rehabilitation, podiatry, persistent pain management, mental health, orthopaedics, and rheumatology services.
We’re here to help people thrive – to get back to their best, or to find a new way forward.
Apply Today
If you’re an experienced operational leader looking to make a real impact in a growing organisation, we’d love to hear from you.
