Food & Beverage Assistant
This stunning four-star hotel is centrally located within Hull, on Ferensway, minutes from the train station and St Stephens Shopping Centre. The hotel is opposite the Hull Truck Theatre and is a short stroll to the bustling downtown and marina area. This contemporary-style hotel offers a stylish stay for corporate guests and also accommodates leisure guests and family stays with its spacious and relaxing environment.
The hotel boasts 165 bedrooms and a 1,000sqm ballroom for events and conferences. There is a Marco Pierre White Steakhouse and Grill offering hearty meals and a pleasurable atmosphere. Guests will enjoy relaxing with food and drinks in our lounge bar or may choose to visit our rooftop bar The Lexington for panoramic views of Hull and a handmade cocktail on the terrace.
Join Our Team
We're looking for an enthusiastic and guest-focused Food & Beverage Assistant to join our team and help create memorable experiences for our guests.
This is a varied role where you'll support food and beverage service across the hotel, delivering friendly, professional service and helping ensure every guest enjoys a great experience.
If you enjoy working with people, thrive in a busy environment and are passionate about hospitality, we'd love to hear from you.
Why Join Us?
Team Member Programme with £50 Bed & Breakfast stays across participating leaf HOSPITALITY hotels
50% food and beverage discount
Employee Assistance Programme and wellbeing support
Hapi discounts platform
Long Service Recognition Awards
Team Member recognition awards
Annual leave that increases with length of service, gaining an additional day each year up to a maximum of 5 extra days
Training and development opportunities
What You'll Be Doing
Deliver friendly and professional service to guests across food and beverage outlets
Support restaurant, bar, breakfast and event operations (where applicable)
Take food and drink orders and serve guests efficiently and accurately
Prepare service areas and ensure they are clean, organised and welcoming
Respond to guest enquiries and requests professionally and promptly
Process payments and transactions accurately
Maintain excellent standards of cleanliness, presentation and service
Support the setup and delivery of meetings, events and functions (where applicable)
Follow food safety, health and safety and company procedures at all times
Work collaboratively with colleagues to create exceptional guest experiences
What We're Looking For
Previous hospitality or customer service experience is desirable but not essential
Passion for delivering exceptional guest experiences
Friendly, confident and professional approach
Strong communication and interpersonal skills
Ability to work effectively in a fast-paced environment
Positive and team-focused attitude
Willingness to learn and develop new skills
Flexible approach to working hours, including evenings, weekends and holidays
About leaf HOSPITALITY
leaf HOSPITALITY is a hotel management company trusted by owners to operate branded and independent hotels across the UK.
Since 2007, we've managed every property as if it were our own, combining commercial expertise with a people-first approach. We build strong teams, create memorable guest experiences and deliver long-term success for our hotels, owners and communities.
Everything we do is guided by one principle:
be EXCELLENT.
Diversity & Inclusion
We are committed to creating an inclusive workplace where everyone feels welcome, respected and able to succeed. We celebrate individuality and believe diverse perspectives help us deliver better experiences for our guests, teams and communities.
