Job Overview
This role supports the successful day-to-day operation of a key customer account while providing the opportunity to develop technical knowledge of textile products, manufacturing processes and customer requirements.
Over time, the successful candidate will become a confident and trusted account coordinator through hands-on experience and exposure to customer interactions, product development and account management.
Duties
· Support the day-to-day coordination of a key customer account, ensuring customer requirements, priorities and deadlines are effectively managed.
· Build effective working relationships with customers, suppliers and internal teams.
· Coordinate product sampling and support product development activities.
· Maintain accurate customer, product and account records.
· Develop technical knowledge of textile products, manufacturing processes and customer requirements.
· Support customer meetings and follow up agreed actions.
· Take an active approach to learning and professional development.
Essential Skills and Experience
· Good organisational and time management skills.
· Ability to manage multiple tasks and deadlines.
· Strong written and verbal communication skills
· A proactive and reliable approach to work.
Desirable Skills and Experience
· Experience in a customer-facing or coordination role.
· Experience working within manufacturing or textiles.
· An interest in product development.
· Knowledge of supply chains or production processes.
About the Team
We believe in sharing knowledge, supporting one another and creating opportunities for people to grow. If you are curious, enjoy solving problems and want to build a career within the textile industry, we would love to hear from you.
Pay: From £27,000.00 per year
Work Location: In person
