About the Role
CONCEPT ESTATE AGENTS LIMITED is looking for a reliable and experienced *IT Operations Technician* to support and manage the day-to-day IT requirements of the group.
The successful candidate will be responsible for ensuring that our IT systems, equipment and day-to-day technical operations run smoothly, while providing effective technical support to staff across the organisation.
Key Responsibilities
- Handle day-to-day IT operational and technical support tasks across the group.
- Provide troubleshooting and technical assistance to staff with hardware, software and IT-related issues.
- Install, configure and maintain computers, peripherals, software and other IT equipment.
- Monitor and maintain IT systems to help ensure reliable day-to-day operations.
- Assist with user accounts, access permissions and basic network-related issues.
- Diagnose and resolve technical problems in a timely and professional manner.
- Support system updates, backups, security measures and routine maintenance.
- Maintain accurate records of IT equipment, incidents and technical activities.
- Liaise with external IT suppliers or service providers when required.
- Assist with IT projects, upgrades and implementation of new systems.
- Follow company IT policies and security procedures.
- Provide general IT support to different departments within the group.
Essential Requirements
- A relevant degree in *Information Technology, Computer Science, IT Systems, or a related subject
- 2–3 years of relevant IT experience*, preferably in an IT support or IT operations environment.
- Good knowledge of computer hardware, software and common IT systems.
- Strong troubleshooting and problem-solving skills.
- Good communication and organisational skills.
- Ability to work independently as well as part of a team.
- A proactive approach to identifying and resolving IT issues.What We Offer
- Salary of £35,200 per annum
- 38 hours per week
- Opportunity to work across the IT operations of an established property group.
- A varied role with responsibility for supporting the organisation's day-to-day technology needs.
How to Apply
If you have the required qualifications and experience and are interested in joining CONCEPT ESTATE AGENTS LIMITED , please submit your CV and a covering letter outlining your relevant experience and suitability for the role.
Applications open: 19 August 2026
Applications close: 19 September 2026
CONCEPT ESTATE AGENTS LIMITED is an equal opportunities employer.
Email. [email protected]
Phone: +44 7700 199638
Pay: £35,200.00 per year
Education:
Experience:
- IT Operations: 2 years (required)
Work Location: In person
