Company Information and Introduction:
PadelStars is a padel tennis centre operator. The company is building and operating a number of padel tennis centres across southern England. PadelStars Reading is now open, to be quickly followed by centres in St Albans, Southampton, Bracknell, Folkestone, Basildon and Chigwell.
Our Vision
To inspire a happier, friendlier, more active lifestyle through the power of padel
Our Mission
To be the UK’s best padel clubs
Our Values
We are inclusive: everyone is welcome. Come for a game, stay for a chat
We are optimistic: 8 or 80, we’ll do all we can to ensure you leave with a smile
We try harder: to make padel the time of the week you most look forward to
We do the right thing: a positive community that everyone contributes to
PadelStars is well-financed by a group of high net worth individuals and recently announced significant investment from Dwellcourt, the leisure specialist. Padel tennis is the fastest growing sport in the UK and PadelStars intends to be one of the leading operators.
Key Responsibilities and Duties:
As Centre Manager you will be responsible for the success of the Centre. We have high expectations for all of our centres in terms of revenue, court utilisation and customer experience, you will be charged with ensuring these expectations are met.
The role will suit someone who is enthusiastic, self-motivated and ambitious, a real people person who is passionate about sport, interacting with customers and players of all ages, and managing and growing a hugely welcoming sports club.
including, but not limited to:
Manage the centre on a day-to-day basis, creating a safe and welcoming environment
Responsible for the club P&L
Maximize court utilisation via analysis and innovative solutions
Create and direct the schedule of Club activities and events
Oversee and drive retail and F&B operations
Create a social atmosphere and club community
Manage customer/member communications, channels, booking platforms and service
Oversee and manage an outstanding team of freelance padel Coaches, whilst providing basic coaching yourself
Support in creating social media content for the site
Liaison with site landlord and the local community where required
Key Skills and Competencies:
5+ years of work experience
Experience of operating a hospitality or leisure facility or running leisure events
Strong commercial and business acumen
Ability to analyse utilisation data and design/implement actions to improve accordingly
Ideally, knowledge of marketing and customer outreach
Detail-oriented, questioning how the Centre can improve
A vibrant, warm and enthusiastic personality; team player with outstanding communication skills
An entrepreneur: someone who takes responsibility and gets things done
