About FTR
Transforming how passengers buy and use rail
Britain's railways must deliver for passengers now and in the future. That's why the government and the rail industry are delivering a programme of reforms to make rail easier to buy and use:
- Easier to understand, better value fares - Straightforward ticket choices and fair, consistent prices, including more lower fares.
- Confidence you have the right ticket - Simple to understand the ticket you need and better protection for honest passengers through industry-wide action to tackle fare dodging and fraud
- Easier ways to buy tickets - A high quality GBR website and app selling and serving passengers' rail journeys, alongside independent retailers.
- Rail integrated with other public transport in major urban areas - Tap-in tap-out expanded to Greater Manchester, the West Midlands and more of the South East, with new mobilepayment trials testing future innovation.
- Better, more accessible retail experience - More support for passengers including those who rely on paper tickets or cash, or who need extra assistance.
We're not waiting. As we become Great British Railways, a programme of reform is already making rail easier to buy and use, helping rebuild trust in rail and encouraging more people to travel by train.
We're looking for a dynamic and forward-thinking GBR Retail Technology Business Partner to join our fares, ticketing and retail team and play a pivotal role in driving technology strategy, innovation, and delivery across the programme. Acting as a trusted advisor to senior business leaders, you'll bridge the gap between technology and business, championing cutting-edge solutions that enable our long-term vision.
This is a unique opportunity for a strategic thinker who can combine bold, 'blue sky' ideas with practical delivery. You'll lead the way in identifying and shaping technology solutions, promoting IT capabilities, and building strong relationships across the business-ensuring we not only meet today's needs but future-proof our approach for tomorrow.
If you thrive in a fast-paced environment, enjoy influencing at a senior level, and are passionate about driving transformational change through technology, we'd love to hear from you.
Please note that this role sits within the GBR Online Retail project team. For future roles within GBR which relate to GBR Online Retail and its operation, there will be a full recruitment process at a later stage.
Essential
- Extensive experience in Digital technologies and solutions
- Proven track record in complex technology projects
- Experience in managing technology projects of varying complexity within different industries.
- Collaborative and accountable working style
- Ability to articulate complex strategic solutions to senior stakeholders and technology partners.
- Effective written/verbal communication skills
- Possess strong analytical skills, including an understanding of business economics and financial resources.
- Strong stakeholder management skills
- Line management experience
Desirable
- Proven experience in delivery solutions in rail
Knowledge of current rail technology offering
This role is available on a fixed term contract or secondment for 18 months.
We're an inclusive employer of choice and welcome applications from everyone. For this specific role, there is an expectation to be able to come to our London or Derby Offices for a minimum of three days per week. We encourage people to work flexibly and we're open to hybrid working! We'll also try our best to adapt the recruitment process and offer a reasonable alternative to help support people with disabilities.
If you're working within the rail industry and considering applying via a Secondment, we encourage you to have a conversation with your line manager early in the process to support a potential secondment into Network Rail and where successful to support your release.
