At Pat Robson & Co, we currently have a rare and exciting opportunity to join our established Sales and Lettings team.
Sales and Lettings Administrative Assistant
Newcastle upon Tyne, NE2 2AD
- Permanent
- £25,000 per annum
Please Note: Applicants must be authorised to work in the UK
Pat Robson & Co is one of the leading Estate and Letting Agents across Newcastle-upon-Tyne and surrounding areas and this is an exciting opportunity to join our team!
About the role:
Reporting to the Assistant Head of Sales and Lettings, as a Sales and Lettings administrative assistant you will be responsible for the following:
- Registering applicants
- Answering enquiries by phone and email
- Matching applicants with properties based on their requirements
- Ensuring all GDPR processes are carried out correctly
- Sending out property details to applicants
- Contacting vendors and completing AML
- Booking sales and lettings viewings
- Occasional attendance at sales and lettings viewings
- Floorplan creation
- Providing correct notice to tenanted/occupied properties
- Negotiating offers on properties for sale and let
- Assisting in the creation of legal tenancy paperwork and referencing information
- Agreeing sales for properties, requesting proof of funds, supporting documents and solicitors’ details
- Keeping up to date with operational updates and other company communications
- Being aware of legislative changes within the sales and lettings industry and within the company
- Liaising directly with the Vendors and Landlords on a weekly basis
- Exceeding customer service expectations
- Completing tasks set as part of an administrative assistant’s daily role
What you will need:
- Ideally a property background with experience of the lettings industry, however this is not essential as full training will be given
- A full clean drivers license
- An ability to provide excellent customer service
- A high level of organisational skills and attention to detail
- A passion for people and property
- Ability to thrive in a busy and demanding environment
Salary:
£25,000 per annum
Benefits package:
21 days holiday per annum, plus bank holidays
You must be authorised to work in the UK. No agencies please.
Other suitable skills and experience include Estate Agent, Sales Coordinator, Lettings Coordinator, Property Sales, Real Estate, Property Lettings, Sales Administrator, Sales Coordinator, Sales and Lettings Coordinator.
Pay: £25,000.00 per year
Work Location: In person
