SALES ACCOUNT MANAGER
Build Relationships - Solve Problems - Drive Growth.
Are you a driven sales professional who enjoys building long-term customer relationships, uncovering opportunities, and delivering solutions rather than simply selling products?
This is not a transactional sales role. Success comes from understanding customer challenges and providing the right solution.
At Photofab we are looking for an ambitious and proactive Sales Account Manager to join our team. This role is ideal for someone who is commercially minded, enjoys speaking with customers, thrives on winning new business, and takes pride in delivering an outstanding customer experience.
We are not looking for a ‘hard sell’ salesperson. We are looking for someone who is competitive, motivated by success, and determined to achieve results whilst always acting in the best interests of the customer, the team and the business.
In return, we offer a long-term career opportunity with a stable and successful business that values commitment, development and personal growth.
The Role
You will be responsible for managing and developing existing customer accounts identifying and securing new business opportunities and acting as a trusted partner to our customers.
Collaborating closely with customers and internal departments you will understand customer requirements, provide commercially viable solutions, prepare quotations, and ensure projects are delivered successfully from enquiry through to completion.
The telephone remains one of our most valuable sales tools so you must be comfortable proactively engaging with customers, building relationships, following up opportunities and opening new conversations.
Key Responsibilities:
- Generate and secure new business opportunities!
- Develop and grow existing customer accounts!
- Build strong, lasting customer relationships based on trust and service excellence!
- Identify customer needs and provide tailored solutions!
- Prepare quotations and negotiate effectively whilst maintaining company profitability!
- Proactively follow up quotations and sales opportunities
- Maintain and develop a healthy pipeline!
- Use a variety of communication methods including telephone, email, Linkedin and face to face meetings!
- Meet and exceed agreed sales targets and KPI’s!
- Track and report sales activity, opportunities, and customer feedback!
- Work closely with operational teams to ensure customer expectations are met!
- Represent the business professionally at customer meetings!
What we are Looking For
Essential
- Previous experience within a consultative or solution-based sales environment
- A proven track record of building and developing customer relationships.
- A genuine desire to succeed and achieve ambitious targets.
- Excellent communication and interpersonal skills
- Confidence in using the telephone as a primary sales and relationship-building tool.
- Strong IT skills including Microsoft Outlook and Excel
- Ability to manage multiple priorities and work independently
- A positive, proactive and resilient attitude
Desirable
- Experience within manufacturing, engineering or technical sales.
- Experience reading and interpreting technical drawings.
- Experience using CAD software.
- Knowledge of manufacturing processes and technical specifications
Personal Attributes
The successful candidate will be:
- Driven, ambitious and motivated by success.
- Competitive, whilst recognising that team success is more important than individual success.
- Professional, personable and relationship focused.
- Curious and eager to learn new skills and technical information.
- Comfortable engaging with customers at all levels
- Resilient when faced with challenges and setbacks.
- Committed to building a long-term career within a business that will invest in their development.
- A collaborative team player who supports colleagues and contributes positively to the working environment.
- Someone who takes ownership, accountability and pride in their work.
Technical Training
Whilst experience reading technical drawings would be advantageous it is not essential.
Full training will be provided. What is important is a genuine desire to learn, the aptitude to understand technical information, and the willingness to develop expertise in our processes and customer requirements.
Additional Information
This is an office based role, (with occasional travel to visit customers) hours of work Monday to Thursday 8am to 5pm, Friday 8am to 2pm 40 hours per week.
Annual leave of 20 days plus bank holidays (approx. 3 days holiday deducted for Christmas shut down) all employees are entitled to 5 days additional leave, plus the option to purchase additional leave.
Pay: £32,000.00-£36,000.00 per year
Benefits:
- Cycle to work scheme
- Free parking
- On-site parking
- Private medical insurance
Application question(s):
- Previous experience in a consultative or solution based sales environment
- Confidence in using the telephone as a primary sales & relationship building tool
Experience:
- manufacturing: 2 years (preferred)
- reading & interpreting technical drawings/ use CAD software: 1 year (preferred)
Work authorisation:
- United Kingdom (preferred)
Work Location: In person
