Were hiring: Head of Legal & Excellence
Liverpool | Hybrid working
A rare opportunity to shape a specialist legal function at the highest level.
At Medical Law Services, this is not just another leadership role its a unique, dual-focus position combining deep Clinical Negligence expertise with strategic quality and leadership.
Youll sit at the heart of a highly specialised business, where your voice matters influencing key decisions, setting technical standards, and driving continuous improvement.
This role creates a feedback loop that lifts the whole function.
✨ Why this role stands out
A genuinely unique leadership position blending legal expertise with quality, organisational standards, and operational excellence
A shift from doing the work to shaping how work is done
High visibility and influence across the senior leadership team, working directly with the MD
The opportunity to define, embed, and elevate standards across a specialist area of law
A role with real, measurable impact at scale, not just case-level oversight
Hybrid working + competitive benefits
What youll bring
Proven expertise in Clinical Negligence (essential)
Strong leadership capability with the ability to influence at senior level
A track record of driving quality, governance, and continuous improvement
The credibility to operate in a high-trust, specialist environment
Why this is different
Roles at this level combining technical legal depth with strategic excellence ownership are rare.
This is an opportunity to step into a position where you dont just lead a function you shape how it performs, evolves, and delivers at scale.
Hybrid working available with the flexibility to work from home and collaborate in office when needed. We believe we offer our colleagues the best hybrid and flexible working practices, balancing working from home with time collaborating and socialising with colleagues in our modern offices.
About us
Our Medical Law Services (MLS) is part of the wider Fletchers Group, and we are proud to be at the heart of supporting the personal injury and clinical negligence sector. We build strong, trusted relationships with our clients, helping them navigate what can often be complex and challenging processes with clarity, confidence, and care.
Were passionate about doing things differently. By combining our expertise with integrity and fresh thinking, we aim to make a real difference for our customers delivering services that not only support them day-to-day but also help drive meaningful financial and operational success.
Just as importantly, we care about our people. Our culture is inclusive, down to earth, and genuinely supportive, with a strong focus on wellbeing and happiness at work. We offer some of the most flexible and hybrid working options in the industry, because we know that when our people feel balanced and supported, they do their best work.
We also believe in the power of connection. Whether its collaborating with colleagues, sharing ideas, or celebrating success, we create opportunities for our teams to come together and thrive. No matter where you are in your career, youll find clear opportunities to grow with us.
Were proud to recognise and reward those who contribute to our success and our benefits are designed to grow with you, giving you the chance to share in our long-term success.
At MLS, we celebrate difference and are committed to creating a workplace where everyone feels they belong. We welcome applications from people of all backgrounds and experiences, and were dedicated to building an environment where everyone can succeed. Were especially proud of our work with the Disability Confident scheme, and we continue to strengthen our commitment to diversity and inclusion in everything we do.
If you would like to more, please visit our website MLS Medical Law Services
So, what do we offer:
- 35 hours working week Monday to Friday
- 35 days holiday a year inclusive of Bank Holidays and Christmas Closure.
- You can buy additional 3 days annual leave per year, until you long service and we then award you the days over time after your 5th, 7th, and 9th full year of employment.
- We have an enhanced pension scheme with NI-efficient salary sacrifice option
- You have the option of taking advantage of our salary sacrifice cycle to work schemes, and car hire purchase through Octopus.
- We have a Life Assurance Policy in all employees
- We have company sick pay
- As part of our aim to support each other, we have an Enhanced Family Friendly policies, including having a flexible, agile working environment which promotes a positive work-life balance
- We have a full and busy events team who organise monthly/annual company social events
- We recognise and promote each other with monthly voucher awards
- We want to support personal growth, and we can do this with the support of our L&D team
- If you like to network, we frequently have opportunities to represent the business with our business development and marketing team.
- Above all, we are proud of the supportive and caring culture at the heart of our business, from Employee Led Networks, to charity and fund raising events.
