Warranty Administrator
Our warranty work is increasing and we require an additional Warranty Administrator to work with our existing team.
Must be experienced in Warranty process preferably within the VAG manufacturer group although we will consider experience from other brands.
Monday – Friday 08.30 to 5. 30pm - £35K OTE
Main duties include:
Processes warranty claims within the timeframe allocated by manufacturer.
Ensure a complete administrative trail for warranty paperwork to ensure correct process.
Verification of warranty claims for return claims
Monitor and follow up on payment for claims, scrutinise rejected claims for validity of rejection and resubmits where appropriate.
Track warranty parts with repair order number, date of replacement and date for approved disposal.
Arrange for parts to be returned to the factory or distributor or to be scrapped.
File and maintain all service records as required by the warrantor.
Monitor and communicate where appropriate of all factory recalls and bulletins.
Attend and participate in daily technician/after sales briefs to maintain efficient flow of warranty claims.
Job Types: Full-time, Permanent
Pay: Up to £35,000.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Life insurance
Education:
- GCSE or equivalent (preferred)
Experience:
- Administrative : 1 year (required)
- Motor Vehicle Warranty Claim admin: 1 year (required)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
