Job Overview
We are seeking an organised Administration Assistant/Receptionist to join our team. This role involves providing efficient administrative support and delivering excellent customer service.
The successful candidate will be responsible for managing daily admin tasks, scheduling jobs for engineers, answering calls and handling enquiries. Prior office experience and strong computer skills are essential for this role.
The role offers an excellent opportunities to learn and grow into the role in a great environment and team.
Duties
- Welcome visitors and clients in a courteous and professional manner, acting as the first point of contact.
- Answer incoming calls, manage enquiries and direct calls appropriately.
- Schedule appointments, meetings and manage calendars to ensure efficient utilisation of resources.
- Perform data entry tasks accurately using Microsoft Office applications, Google Workspace, Xero and various job management software.
- Maintain organised filing systems both electronically and physically to ensure easy retrieval of information.
- Assist with general administrative tasks such as preparing quotes, proposals, job reports and invoices.
- Manage incoming and outgoing correspondence including emails, letters, and packages.
- Support team members with administrative duties as required to facilitate smooth office operations.
Skills
- Proven office experience with strong organisational skills and attention to detail.
- Proficiency in computer skills including Microsoft Office (Word, Excel, PowerPoint), Google Workspace.
- Excellent typing speed with high accuracy for data entry tasks.
- Strong organisational skills to prioritise tasks effectively in a busy environment.
- Good phone etiquette with the ability to communicate clearly and professionally.
- Previous admin experience is required.
- Ability to work independently as well as part of a team in a fast-paced setting.
Pay: £13.00-£15.00 per hour
Benefits:
- Free parking
- On-site parking
Education:
- GCSE or equivalent (required)
Experience:
- Administrative: 2 years (required)
Work Location: In person