What makes APS Group different? It’s our people.
We’re a mix of creatives, strategists and delivery specialists, all bringing different perspectives and experiences to the table. That diversity really matters to us—it’s what helps us do better work and create ideas that truly connect with people.
Whether it’s digital campaigns, print, content or customer experiences, we love what we do. And right now, we’re looking for someone who wants to be part of that journey—someone curious, full of energy, and keen to create work they can genuinely be proud of, in a place where they’ll feel supported to be themselves.
Job Overview
This is a Part Time position - 25 hours a week.
We are seeking a motivated Client Support Administrator to join our dynamic team. This entry-level role offers an excellent opportunity to develop your skill in managing client relationships.
Key responsibilities
- Deliver a professional service being first point of contact for both the client and suppliers
- Process incoming emails for client stock ordering on our computer systems
- Take telephone calls from clients and customers for placing orders on our computer systems
- Update product and stock lines on customer webshops
- Full administrative support in raising and tracking job briefs, quotations, purchase orders and invoices
- Proactively manage workload, timelines and budgets
- Liaise with APS customer services team
- Liaise with APS warehouse and logistics team
- Ensure all jobs closed down for month end invoicing
- Manage jobs delivery / invoiced dates
- Interrogate, query and process data and information that is supplied by our client
Skills and experience
- Must have previous experience dealing with customers on the phone
- Previous experience of managing client expectation
- Ability to multi-task and simultaneously manage multiple jobs
- Excellent written and verbal communication skills
- Exceptional eye for detail
- Microsoft office, numeracy skills and commercial awareness
- Flexible and robust attitude and ability to work to deadlines
APS Group are committed to creating an inclusive and respectful work environment for all our colleagues. We are proud to be an equal opportunity and Disability Confident Employer.
Pay: £16,955.25 per year
Benefits:
- Company pension
- Employee discount
- On-site parking
- Referral programme
Work Location: In person
