Top Used Controller benefits package at Swindon Truck
Job Benefits
- Basic Salary £27,000
- Annual bonus potential of £4,600
- 25 days annual leave + Bank Holidays.
- Company pension scheme
- Employee referral programme
- Working Pattern and applicable rotas
- Manufacturer training
- Harwoods Academy
Hours
Monday-Friday 8am-4pm
JOB PURPOSE
The role of the Workshop Controller is to:
- Manage the process of optimising workshop resources to meet agreed departmental budgets.
- Ensure customer requirements are fully understood and communicated in an effective manner to other members of the department.
Department/Business/Location:
Workshop
Reports to:
Service Manager
Direct Reports:
Technicians
KEY RESPONSIBILITIES
This Job Description is not contractual, and the content may be updated at any time.
- Calculate and manage the effective use of workshop resources for the business.
- Monitor individual and workshop efficiencies to ensure key performance indicators are met.
- Plan the distribution of work amongst the team utilising available skills mix.
- Manage liaison between workshop and Sales team on vehicle progress.
- Prepare estimates including parts detail, right through to invoicing
- Monitor and maintain workshop standards in accordance with brand requirements alongside the Service Manager.
- Maintain and develop own skills and technical knowledge.
- Maintain safe working practices and abide by the working rules and standards of the business.
- Management of internal preparation work from start to finish
Skills & Requirements
Essential:
- Competency in numeracy, literacy and IT.
- Good organisational and leadership skill with the ability to delegate and motivate the team.
- Strong problem solving and decision-making skills with the ability to work under pressure.
- Full UK driving licence.
- Mechanical background
Experience
Desirable:
- Relevant manufacturer experience.
The Harwoods Way
Since 1931, Harwoods Group has been a family-owned, values-led automotive retailer representing some of the world’s most prestigious brands. Our family heritage drives everything we do, from the way we care for our customers to how we support and develop our people.
At Harwoods, our values shape who we are and how we work:
- We Treasure our people and our customers
- We challenge ourselves to grow & improve
- We grab responsibility
- We run in the same direction as one team
- We inject energy and fun into our work
We’re proud to partner with Audi, Volvo, and MAN, operating across Surrey, East Sussex, West Sussex, Wiltshire, and Hampshire.
Today, our team of around 500 colleagues continues to deliver exceptional experiences through passion, teamwork, and pride in what we do.
As a family-run business, we believe that success starts with our people. That’s why we invest in your learning, development, and career progression through our Harwoods Academy and a range of training and development programmes from onboarding and one-to-ones to succession planning and colleague recognition.
If you’re looking for a place where you can grow, feel valued, and be part of something special, join us and experience The Harwoods Way.
Pay: £27,000.00-£31,600.00 per year
Benefits:
- Company pension
- Health & wellbeing programme
- On-site parking
- Referral programme
Work Location: In person
