Job Description
We are entering an exciting new chapter with the launch of our newly refurbished Bar & Bistro, a major investment in the Club’s hospitality offering, designed to elevate the member and guest experience even further. As part of this exciting development, we are seeking an enthusiastic, experienced and motivated Food & Beverage Supervisor to join our Food & Beverage team.
Working as part of the Food & Beverage supervisory team, the successful candidate will support the day-to-day operation of the Club’s Bar, Bistro and hospitality areas. They will lead by example, supervising shifts, supporting and developing the team, and ensuring members and guests enjoy an exceptional and memorable hospitality experience.
The role includes responsibility for opening and closing the Bar and Bistro on allocated shifts, ensuring all operational procedures are completed safely and efficiently while maintaining the Club’s high standards. The successful candidate will also support the delivery of Club events, private functions and hospitality services throughout the year, helping to create outstanding experiences for members and guests.
This is a full-time position of 40 hours per week (inclusive of breaks), based on a flexible rota. Shifts are scheduled between 7:30am and 11:30pm, including evenings, weekends and public holidays, in line with the operational needs of the Club.
Key Responsibilities
- Lead and supervise Food & Beverage shifts, ensuring the highest standards of service are maintained
- Deliver exceptional customer service to members, guests and visitors
- Open and close the Bar and Bistro in accordance with Club procedures
- Support the delivery of Club events, private functions and hospitality services
- Maintain high standards of cleanliness, presentation and food safety
- Support the Food & Beverage Management Team with stock control and daily operational duties
- Coach, support and motivate Food & Beverage team members
- Work collaboratively with fellow supervisors and the wider Club team to ensure smooth daily operations
Skills & Experience
- Previous supervisory experience within the hospitality industry
- Excellent customer service and communication skills
- Strong leadership and organisational abilities
- The ability to remain calm and professional in a busy environment
- A proactive, flexible and hands-on approach to work
- A passion for delivering outstanding hospitality
- Flexibility to work evenings, weekends, bank holidays and major Club events
Personal Attributes
- Professional, approachable and positive
- Passionate about delivering exceptional customer service
- Leads by example with a hands-on approach
- Strong communication and interpersonal skills
- Calm, organised and able to work under pressure
- Proactive, reliable and adaptable
- A supportive team player with excellent attention to detail
- Takes pride in maintaining the Club’s high standards
- The flexibility to work evenings, weekends, and public holidays in line with operational requirements
Benefits
- Free use of our top tier sports facilities, including pools and fitness suite
- 28+ days annual leave, plus additional annual leave for your birthday and length of service
- Christmas and Boxing Day Off
- Exclusive discounts on merchandise, treatments, courses and access to reward gateway
- Regular social events throughout the year
- Enhanced maternity and paternity pay
- Professional development opportunities
- Access to wellbeing support through our Employee Assistance Programme
- Free or subsidised meals, and Club uniform provided
About Us
Edgbaston Priory Club is a premier racquets and lifestyle members’ club set within 14 acres of beautiful grounds in the heart of Birmingham. We are also a proud tournament venue, hosting the Lexus Birmingham Open and the British Junior Open Squash Championships.
Our vision is to be the best member-led racquets and fitness club, delivering excellence and connection both on and off the court. Our values are Excellence, Community and Inclusivity and we are committed to delivering exceptional experiences across every aspect of Club life – sport, fitness, social and leisure.
If you're interested in this opportunity, we'd love to hear from you. Please apply directly via our careers page: https://edgbastonpriory.com/jobs/food-beverage-supervisor/
Job Types: Full-time, Permanent
Pay: From £28,288.00 per year
Benefits:
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Gym membership
- On-site parking
- Sick pay
Experience:
- Food & Beverage Supervision: 2 years (required)
Work Location: In person
