New Business Account Manager – Alternative Investments
Location: Monument, London
Salary: Up to £25,000 basic with £50,000 plus OTE uncapped
Hours: Monday to Thursday 10:00 to 19:00 and Friday 10:00 to 17:00
About
Hackstons is a reputable and multifaceted asset ownership, retail, and e-commerce business based in London, specialising in fine wine and luxury spirits. We empower individuals to build wealth through the acquisition of fine and rare wine, whisky, and spirits, whether in cask or bottle form. Our services include education, secure premium insurance, and tailored storage solutions for our clients. Additionally, we offer an unparalleled, curated range of products in both our physical and online retail stores.
The Opportunity
We are building a new business team responsible for onboarding new clients interested in cask whisky investments. You will be the first point of contact for prospective investors and will guide them through their initial conversations while helping them understand this niche and fast growing asset class. No investment or whisky experience is required and full training is provided. What matters is your drive, confidence, resilience and desire to build a serious career in sales. If you’re looking for an easy ride or a 9 to 5 where you simply clock in and out, this probably isn’t the role for you. We are looking for people that are excited by the prospect of developing into a high performing sales professional in a growing investment business.
Key Responsibilities
· Respond to inbound enquiries quickly and professionally.
· Qualify opportunities through meaningful conversations.
· Onboard new clients and understand their investment objectives.
· Educate clients on whisky & cask investment fundamentals whilst acting with integrity and always prioritising a duty of care
· Manage your own pipeline and work towards targets and KPIs & Maintain accurate CRM notes and uphold compliance standards.
· Overcome objections and advise clients confidently.
· Contribute to a positive and high performance team culture.
· Identify new routes for business development and nurture relationships.
Requirements
· No experience needed, just the right attitude!
· High energy and strong communication skills when speaking on the phone and face to face.
· Organised and proactive with the ability to manage your own pipeline.
· Resilient, coachable and motivated by targets and rewards.
Desirable
· Previous experience working in a sales environment / working towards targets and KPI’s
· Personal interest or experience in investing and/or whisky / confident dealing with HNW
· Commercially minded with strong understanding of investor behaviour
What We Offer
· Huge potential for career progression in a collaborative, ambitious environment
· Exposure to alternative investments and HNW clients
· Company pension & 21 days holiday plus bank holidays
· Eligibility for our Cask Loyalty Programme (gifted casks at 3, 5 and 10 years)
· Staff discount in our Knightsbridge retail experience
Pay: From £25,000.00 per year
Benefits:
- Company events
- Company pension
- Employee discount
Application question(s):
- Do you have experience in a customer‑facing or communication‑heavy role?
- This is a full time office based role, are you comfortable commuting to the office 5 days per week 10am to 7pm? (Earlier finish Friday)
- Why does this role interest you?
- Are you comfortable achieving at least 2 hours of call time per day?
Work authorisation:
- United Kingdom (required)
Work Location: In person
