The Quality Improvement and Patient Safety Team provides strategic leadership to ensure that the Integrated Care Board meets its statutory duties in relation to patient safety whilst supporting the delivery of quality improvement in the context of a Total Quality Management System throughout the organisation.
Key elements of patient safety will relate to system level implementation and embedding of the National Patient Safety Strategy, including for primary care, and providing leadership to the patient safety oversight and improvement aligned to the Local Maternity and Neonatal System.
The Patient Safety Lead will support the Head of Patient Safety in implementing the National Patient Safety Strategy. They will provide expert advice and strategic coordination of patient safety across the Integrated Care Board, ensuring patient safety incidents are managed robustly in line with the National Patient Safety Strategy and the Patient Safety Incident Response Framework.
The post holder will support the Head of Patient Safety to deliver system-wide patient safety assurance, developing robust governance structures, and driving continuous improvement in patient safety.
The Integrated Care Board (ICB) exists to lead a transformation in health and care delivery—one that is grounded in data, insight, and intelligent resource management.
Our purpose is to create a system that delivers better outcomes, greater equity, and sustainable services for the communities we serve.
To achieve this, we are embracing the three major shifts outlined in the NHS 10-Year
Health and Care Plan:
- Proactive prevention over reactive care
- Integrated systems over fragmented services
- Value-driven outcomes over activity-based funding
At the heart of this strategy is a commitment to utilisation management and quality improvement. These are not isolated functions—they are the foundation for everything we do. By using data and predictive insights, we can make informed decisions that ensure patients receive the right care, at the right time, in the right place. Delivery will happen at place level, where local needs are understood, while leveraging scale where it matters—for example, in procurement, digital platforms, and workforce planning.
We aim to manage resources respectfully, maximising every asset across the system—whether that’s clinical expertise, community capacity, or digital tools. This is about creating a culture of stewardship, where every pound and every hour is used wisely to deliver the greatest impact.
Joining our team means being part of a mission to do the right thing, every time, guided by evidence and collaboration.
For further information on this role please see the job description and person specification attached
