About Us
Fleet Mitigation Solutions (FMS) provides a nationwide vehicle repair network and repair management services to several markets within the motor insurance industry. We work with commercial insurance brokers, fleet operators, and industry partners to deliver a fast, efficient, and high-quality service.
The Role
Due to continued fast growth, we’re looking for another proactive and organised Administration Assistant to support our day-to-day operations. You’ll work closely with management and other employees to ensure smooth running of the business, handling a variety of administrative and customer service tasks.
Key Responsibilities:
- Answer incoming calls and respond to client emails in a professional and timely manner.
- Liaise with repairers and suppliers to arrange vehicle repairs and services.
- Maintain accurate records and update internal systems.
- Support with preparation of client reports and documentation.
- Assist with invoicing and basic financial administration.
- Provide general office support as needed, including data entry.
- Liaise with all parties involved in the claim to keep our client’s costs and disruption to a minimum.
About You:
- Strong organisational skills and attention to detail
- Confident communicator, both written and verbal
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Ability to work independently and as part of a small team
- Previous administration experience
- Previous experience in accounting software e.g. QuickBooks (preferred but not essential)
- A proactive, can-do attitude
- Eagerness to learn
What We Offer:
- Competitive salary
- Opportunity to be part of a growing business in the motor services sector
- Supportive, friendly working environment
- Training and career development opportunities
Job Type: Full-time
Pay: £23,000.00-£24,000.00 per year
Benefits:
Work Location: In person
