Job Introduction
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Full time
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37.5 hours per week
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Monday - Friday
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09:00am - 17:00pm
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£13.45 per hour
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Free parking
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Opportunities for career development
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Plus our Sodexo employee benefits package
Post Office Operative
York - Full time
Operational excellence begins with you.
At Sodexo, we’re passionate about our people. We know that our teams are the key to delivering exceptional service and creating quality experiences for our clients, customers, and employees. Build a name with big-name businesses.
As a Post Office Operative with Sodexo, you'll enhance the services of our vibrant corporate site, offering a helping hand to ensure flawless facilities operations and keep things running smoothly.
What you'll do:
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Deliver a friendly, professional, and efficient service to colleagues, visitors, and customers every day.
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Welcome visitors and contractors, ensuring they are registered correctly and issued the appropriate access passes.
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Manage incoming and outgoing mail, parcels, and deliveries, ensuring items are processed and distributed within agreed service levels.
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Sort, register, and distribute mail accurately, maintaining excellent attention to detail at all times.
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Process outgoing post, including franking and coordinating courier collections and deliveries.
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Support large mail distributions and ensure all postal services operate efficiently.
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Maintain stationery points across the site, replenishing stock as required.
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Replace printer toners and report printer or photocopier faults promptly to minimise disruption.
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Manage access passes, site keys, and locker allocations, maintaining accurate records and system updates.
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Produce reports and maintain administration records to support workplace operations.
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Build positive relationships with colleagues, customers, suppliers, and contractors while delivering exceptional customer service.
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Follow all company security procedures, ensuring confidentiality and the safe handling of mail, deliveries, and access systems.
What you'll bring:
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Previous experience in a mailroom, post room, reception, workplace services, facilities, or customer service role is desirable.
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Excellent customer service skills with a friendly, professional, and approachable manner.
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Strong organisational skills and the ability to manage multiple tasks in a busy environment.
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Excellent attention to detail when handling mail, deliveries, documentation, and access records.
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Good IT skills, including Microsoft Office and experience using mail, visitor management, or access control systems.
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Strong communication skills with the ability to build positive relationships at all levels.
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A proactive and reliable individual who takes pride in delivering an efficient and accurate service.
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Ability to work independently and as part of a team while managing changing priorities.
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A good understanding of confidentiality, security procedures, and the importance of handling information responsibly.
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A positive, flexible, and can-do attitude with a willingness to support the wider workplace services team when needed.
Why Sodexo?:
Working with Sodexo is more than a job; it’s a chance to be part of something greater.
Belong in a company and team that values you for you.
Act with purpose and have an impact through your everyday actions.
Thrive in your own way.
We also offer a range of perks, rewards and benefits for our colleagues and their families:
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Unlimited access to an online platform offering wellbeing support
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An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
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Access to a 24hr virtual GP Service
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Sodexo Discounts Scheme, offering great deals 24/7 across popular big-brand retailers
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Save for your future by becoming a member of the Pension Plan
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Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
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Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
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Sodexo UK and Irelands enhanced benefits and leave policies
A little more about Sodexo:
At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.
We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.
We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
Click here to read more about what we do to promote an inclusive culture.
Ready to be part of something greater?
Work with the best in the business.
Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications
