Salary: £45k per year + 1/4 bonus 10% of salary
Reference: JOB-6560
General Manager
£45,000 + Bonus
Blackpool
Benefits:
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10% bonus scheme
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45 hour working week
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Live in accommodation available
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3 bedroom flat available, with utilities included
This is a fantastic opportunity for an experienced General Manager to lead a well established late night entertainment venue in Blackpool. This is a busy, high energy operation with a strong personality, loyal customer base and a team that includes a Deputy Manager, Entertainment Manager, in house security team and resident performers.
This role would suit someone who understands late night hospitality, entertainment led venues and the importance of creating a safe, welcoming and memorable guest experience.
The venue is looking for a confident, commercially aware and people focused General Manager who can balance guest experience, team culture, compliance, entertainment, sales, costs and day to day operations. Experience working within inclusive, LGBTQIA+ friendly or community led venues would be highly beneficial, alongside a genuine understanding of late night customer care, security, atmosphere and service standards.
Live in accommodation is available in the form of a 3 bedroom flat, with utilities included. Council tax and WiFi are payable separately.
General Manager Ideal Profile:
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Previous experience as a General Manager within hospitality, ideally with at least 3 years in a similar role
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Strong background in late night entertainment, bar, club, pub or high volume hospitality venues
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Excellent communication and interpersonal skills with the ability to inspire a diverse team
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Strong financial acumen with experience managing budgets, payroll, costs and commercial performance
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Sound knowledge of hospitality trends, best practice, compliance and safety management
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Confident problem solver with a practical and pragmatic approach
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Minimum SIA non frontline licence required
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Personal Alcohol Licence required
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Able to manage entertainment, security, service, guest experience and team performance together
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Passionate about hospitality, warm service, inclusivity and creating a safe, enjoyable environment
General Manager Responsibilities:
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Oversee the daily operation of the venue, including guest experience, cleanliness, service standards, entertainment and operational procedures
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Lead, motivate and develop a team of around 20, including managers, team members, entertainment, security and performers
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Manage recruitment, training, scheduling, payroll costs, performance reviews and ongoing team development
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Maintain high levels of guest satisfaction, responding to feedback and resolving issues quickly and professionally
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Develop and manage budgets in line with company systems, monitoring financial performance and implementing strategies to achieve targets
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Oversee cost controls, stock, inventory, sales opportunities and overall profitability
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Ensure all company policies, licensing, compliance, safety and operational procedures are implemented and monitored
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Support sales, marketing, people development, product, profit, maintenance and development plans
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Oversee the upkeep of the property, liaising with the Property Manager, contractors and maintenance teams
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Maintain effective communication with Head Office, senior leaders, staff and external relationships
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Use company systems confidently, including operational, recruitment, payroll, stock, maintenance and reporting platforms
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Create a positive, professional and inclusive venue culture where guests and team members feel welcome, safe and valued
By submitting your CV to Ginger Recruitment Services Ltd (GRSL), you are consenting to GRSL providing you with recruitment services as an agency defined under the Employment Agencies Act 1973 and authorising GRSL to work seek on your behalf. You are consenting to your CV being forwarded to clients via electronic mail. You are also giving your consent to your personal data being included on a computerised database and its use in order to secure employment.
MAR01
