Overview
Join our dynamic team as a Runner and become an essential link in delivering exceptional service and seamless operations. In this lively role, you'll support our culinary and hospitality teams by efficiently transporting food, supplies, and equipment across the venue or establishment. Your energetic attitude and keen attention to detail will help ensure that every guest experience is smooth, timely, and memorable. This position offers a fantastic opportunity to develop versatile skills in a fast-paced environment while contributing to a vibrant team atmosphere.
Responsibilities
- Safely transport food, beverages, supplies, and equipment between kitchens, bars, dining areas, and storage spaces with enthusiasm and precision
- Assist with food preparation tasks as needed, supporting chefs and kitchen staff to maintain efficient service flow
- Deliver orders promptly to designated areas or tables, ensuring accuracy and presentation standards are met
- Support hospitality staff by restocking supplies, clearing dishes, and maintaining cleanliness in work and guest areas
- Communicate effectively with team members regarding order status, special requests, or urgent needs using clear phone etiquette and verbal communication
- Uphold food safety standards by handling items carefully and adhering to hygiene protocols at all times
- Contribute to a positive guest experience through friendly service and proactive support during busy periods
About the Role
As a Runner, you are the vital link between our kitchen and Front of House team, ensuring every dish reaches the right guest, at the right table, promptly and presented to standard. You'll play a key part in keeping service flowing smoothly during our busy brunch periods. This role suits someone fast, organised and detail-focused, who enjoys being at the centre of the action during a busy service.
Key Responsibilities
- Collect food promptly from the pass and deliver it to the correct table.
- Check dishes match the ticket and are presented to standard before delivery.
- Communicate clearly with the kitchen and floor teams to keep service flowing.
- Learn and maintain up-to-date menu knowledge, including allergens.
- Support table clearing and resetting between guests.
- Assist Waiting Staff during busy service periods.
- Maintain cleanliness and organisation of the pass and service areas.
- Follow food hygiene, health and safety procedures at all times.
- Support a smooth handover of dishes to avoid delays or errors.
Person Specification
- Fast, organised and detail-focused.
- Ability to stay calm and efficient during busy brunch service.
- Good communication skills, comfortable liaising between kitchen and floor.
- Reliable, punctual and a strong team player.
- Willingness to learn the menu and table layout quickly.
- Previous hospitality experience is desirable but not essential.
- Flexible availability, including weekends.
Essential Skills
- Communication
- Time management
- Organisation
- Teamwork
- Attention to detail
- Ability to perform under pressure
- Menu knowledge
Experience
Previous experience in a fast-paced hospitality or restaurant environment is desirable, full training will be provided for the right candidate. This role is a great starting point for anyone looking to build a career in front-of-house or kitchen operations.
Pay: £10.85-£13.00 per hour
Experience:
- Runner: 1 year (required)
Work Location: In person
