Are you an organised and motivated individual with a passion for supporting communities? West Berkshire Council is seeking a Support Officer to join our Housing Service and contribute to the successful delivery of resettlement support services.
The Role
As the Support Officer - Migration, you will provide administrative and coordination support covering a range of tasks. Your key responsibilities will include:
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Managing the group inbox and responding to general enquiries
- Liaising with external partners and internal teams to coordinate financial tasks
- Coordinating communication and information in a professional and sensitive manner, both internally and externally.
- Maintain records accurately and efficiently ensuring confidentiality
- Coordinating safeguarding requirements
To excel in this role, you should possess the following skills and attributes:
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Excellent organisational and time management skills, with the ability to prioritise tasks effectively
- Strong written and verbal communication skills
- Attention to detail and accuracy in data handling
- Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint)
- Ability to work independently, as well as part of a team
- Positive attitude and willingness to learn
We are ideally looking to offer the successful candidate the full number of hours advertised above. We may however consider offering less hours than advertised providing they meet the requirements of the role and service which will be determined by the recruiting manager.
Please note this is a fixed term contract until 30.8.27 (Secondment opportunity)
Why Work for West Berkshire Council?
West Berkshire Council offer excellent employment benefits such as:
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Flexible working wherever possible between the hours of 07.00-21.00
- Hybrid working wherever possible working 40% in the office
- Access to a wide range of training and development opportunities
- Generous Local Government pension scheme
- Family friendly policies
- A range of local discounts
- Wellbeing Programme including Employee Assistance Programme and employee benefits
- You will also be entitled to a generous annual leave entitlement starting at 28 days per annum (plus public holidays) pro rata. Rising by an additional 5 days after 5 years’ service.
Please note that the closing date is given as a guide. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible to avoid disappointment.
Join us at West Berkshire Council and make a positive impact in our community while advancing your career. Explore everything that a career with West Berkshire Council has to offer here: Working with Us
Equal Opportunities
The Council supports Equal Opportunity of employment and positively encourages applications from people who fall within any of the nine protected characteristics under the Equality Act 2010.
How to apply
Please now complete a short online application form. You will then be able to upload your CV.
This role has been identified as public facing in accordance with Part 7 of the Immigration Act 2016; the requirement to fulfil all spoken aspects of the role with confidence in English applies.
This privacy notice applies to job applicants applying for vacancies with West Berkshire Council https://info.westberks.gov.uk/pnapplications
AI in Applications
We recognise that candidates may choose to use artificial intelligence (AI) tools to support the preparation of their job applications. When used appropriately, AI can be a helpful aid in structuring responses, checking clarity, and improving presentation.
However, applications must reflect your own skills, experience and understanding. If an application appears to rely excessively on AI-generated content, it may not meet the required standard and could be rejected.
We encourage all applicants to ensure their submissions are authentic, tailored to the role, and clearly demonstrate their own knowledge, experience and suitability
