About Us
Event Branding UK Ltd is a fast-growing business specialising in large-format branding solutions. We are dedicated to providing top-quality products and exceptional customer service. We pride ourselves on creating lasting relationships with our clients and fostering a supportive work environment for our team members. We are now looking for a dynamic and customer-focused Sales Executive to join our team!
Check us out on www.eventbrandinguk.com
The Role
We are looking for a motivated and confident Sales Executive to join our team. This role is primarily phone-based, handling a mix of inbound and outbound sales calls, supported by email communication and occasional face-to-face sales in our store.
You will be responsible for engaging with customers, understanding their requirements, providing product advice, and converting enquiries into sales while delivering excellent customer service.
Responsibilities
Office & Store
- Open and close the store, ensuring security procedures are followed.
- Maintain a clean, organised, and inviting store environment.
- Greet and assist walk-in customers, providing product information and support.
Sales:
- Respond promptly to customer inquiries via phone, email, and chat.
- Assist customers in selecting products that meet their needs.
- Process orders and invoicing
- Handle customer complaints professionally and find effective resolutions.
- Upsell and cross-sell products to maximise sales opportunities.
- Maintain accurate customer records and stay updated on product knowledge.
- Collaborate with the sales and marketing teams to support sales initiatives.
- Assist with administrative tasks as required.
Requirements
- Proven experience in sales.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work independently and manage multiple tasks.
- Positive and proactive attitude with a customer-first mindset.
Schedule
- Monday to Friday | 9am-5pm
Benefits
- Competitive salary
- Monthly bonus scheme OTE of £34,600
- Extra paid week over Christmas period
- Friendly and supportive working environment
- Pension scheme
- Free on-site parking
- Company laptop
- Professional development and training opportunities
- Staff Summer party
- Staff Christmas party
How to Apply
If you are passionate about sales, and want to be part of a dynamic team, we'd love to hear from you! Please submit your CV and why you're a great fit for this role to [email protected]
Job Type: Full-time
Pay: £28,000.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- On-site parking
Experience:
- Sales: 2 years (required)
- Customer service: 1 year (required)
Work Location: In person
