About the Role
Debonair Cooling is one of London's fastest-growing air conditioning and climate control companies. We're looking for a driven Sales Consultant to manage incoming leads, carry out remote e-surveys, and guide customers through to sale and installation - mostly from our office, using video and our booking system rather than driving site to site.
Responsibilities
- Conduct remote e-surveys via video call to assess client requirements for A/C installations, with occasional on-site visits only where a job genuinely needs one
- Build rapport with clients over video and phone, and clearly explain system options
- Prepare and send quotations using our CRM system (Jobber)
- Follow up on all quotes with a structured, consistent process to close sales
- Identify opportunities for upsells (extra rooms, upgraded models, maintenance contracts)
- Review completed jobs — via photos, completion reports, and client follow-up calls — to ensure installation quality and satisfaction
- Collect Google reviews, testimonials, and photo/video content post-install
- Revisit quotes that didn't convert and maintain a 30-day+ follow-up loop
- Represent Debonair at occasional networking events (builders, architects, designers) to generate new business
- Coordinate with the office and engineering teams to ensure smooth scheduling
- Support the marketing team with real-world content and client insights
Skills
- Previous experience in sales (A/C or HVAC background ideal, but not essential)
- Confidence presenting options and closing deals over video and phone
- Strong communication and people skills — both verbal and written
- Detail-oriented when assessing requirements from video surveys and quoting accurately
- Proactive, target-driven, and organised — with strong follow-up habits
- Comfortable running video calls and quick to pick up new software
- Good with tech (basic knowledge of Jobber, Google Drive, and CRM systems preferred)
- Self-motivated with the ability to manage your own diary and pipeline
What We Offer
- £15,000 base salary
- High commission on closed deals
- All tools, quoting software, training, and support provided
- 1-week training on-site with engineers + 1-week Daikin product training + 2-week mentorship
- Ongoing professional development
- A supportive, fast-paced team with huge growth plans
If you are passionate about sales and eager to contribute to a thriving team, we invite you to apply for the position of Sales Consultant. Join us in delivering outstanding service while achieving your career goals!
Job Type: Full-time
Pay: £15,000.00-£90,000.00 per year
Benefits:
- Company events
- Company pension
- Discounted or free food
- Life insurance
- Sick pay
Experience:
- Sales: 2 years (required)
- Air conditioning: 3 years (required)
Work Location: Hybrid remote in London NW2 7HJ
