ACTUAL CLOSING DATE: Applications must be received by 30 July 2026 at 11:55pm.
Please ensure that you read the full advert text and do not submit a CV, as these will be disregarded as they do not form part of SLC application process. If you require to submit additional information to support your application, please upload this under supporting documents.
INTERNAL APPLICANTS MUST APPLY VIA OPPORTUNITY MARKETPLACE .
Location: Council Headquarters, Hamilton
Hours: 35hrs per week, permanent
Work Pattern: Monday - Thursday 8.45am - 4.45pm, Friday 8.45am - 4.15pm
Salary / Hourly Rate: £54,783 - £59,911
Operations Manager – Commissioning and Assurance
Adult and Older People's Services
South Lanarkshire Council is an ambitious, high performing organisation with a clear vision and programme of action which is designed to improve the lives and prospects of everyone in South Lanarkshire.
The aim of Social Work Resources is to promote social welfare and provide effective care and support to meet the needs of vulnerable people in South Lanarkshire.
We are looking for an Operations Manager to join our Social Work Resources Commissioning and Assurance Team, in Adult and Older People’s Service. This is an exciting opportunity to play a key role in shaping high quality care services and ensuring commissioned care services are effective, sustainable, and deliver positive outcomes for individuals and their carers.
As Operations Manager, you will provide operational leadership to a team of Commissioning and Assurance Officers and Social Workers, bringing together a range of professional skills and expertise to support the planning, commissioning, contract management, quality assurance and performance monitoring of adult social care services. You will also have the opportunity to support localities with complex case management with a focus on managing budgets and resources effectively, ensuring alignment with strategic priorities.
There is a responsibility for the post holder to demonstrate a commitment to quality service delivery through continuous improvement for the benefit of the Service and the Organisation and must possess the following:
- Experience managing staff within a social work, health, commissioning or social care environment.
- An understanding of adult social care commissioning, contract management, quality assurance and performance management.
- Excellent communication, negotiation and relationship management skills.
- The ability to work strategically while maintaining strong operational oversight.
- Experience of analysing and interpreting complex performance information to support decision-making.
- Knowledge of relevant social care legislation, policy and governance arrangements.
- A commitment to delivering person-centred, outcome-focused services and continuous improvement.
- A professional qualification at degree level or equivalent
Requirements
You must hold a qualification in Social Work (degree, post graduate diploma or equivalent) or other relevant professional qualification.
Please answer the following questions as part of your application submission, your answers should be uploaded under supporting documents
Describe your experience working as a manager within a health or social care service - Please include your role, responsibilities, and how this experience relates to commissioning, performance, or quality assurance.
As this role will lead a multidisciplinary team responsible for commissioning, contract monitoring and assurance activity, describe a time when you led a team through a period of change or service development. How did you support staff, maintain service delivery and ensure objectives were achieved?
Describe a situation where you had to address a significant performance, quality or resource challenge. How did you use data and evidence to inform your decision-making, engage stakeholders and deliver improvement?
If you require to submit any further additional information to support your application (not a CV), please upload this under supporting documents.
Please Apply online - All correspondence will be via your email address
Preferred candidates identified after the selection event process will be required to assist the recruitment team, if need be, to ensure timely completion of recruitment checks. If recruitment checks are not completed within a reasonable timescale, you may automatically be withdrawn from this position.
Canvassing of Elected Members or employees of South Lanarkshire's Council directly or indirectly in connection with any appointment within the Council shall disqualify the applicant.
Legislative Information
This post is excepted in terms of the Rehabilitation of Offenders Scotland Act 2020.
This post is considered a Regulated Role with Adults, in respect of the Disclosure Scotland Act 2020. Therefore, it is an offence to apply if you are barred from working with Adults.
Preferred candidates will be required to join the PVG Scheme, or undergo a PVG Scheme Update check, prior to a formal offer of employment being made.
Please refer to http://www.disclosurescotland.co.uk for further information about the disclosure process and best practice.
Overseas Criminal Records Check
An Overseas Criminal Records Check is required where applicants born outside the UK (Scotland, England, Wales and Northern Ireland) or who have lived or worked outside the UK for a continuous period of three months in the past 10 years.
Applicants are responsible for providing evidence of the Overseas Criminal Record Check. The check must be translated into English and should come from the police, judicial authority, government department or home embassy of the country or countries concerned. The check must include an official statement confirming that the applicant does not have any history of or pending criminal record proceedings. Checks may be carried out to authenticate the documents provided.
Equal Opportunities and Inclusion statement
The Council is committed to fostering equality, diversity and inclusion in its workforce. Therefore, we welcome applications from all sectors of the community, including under-represented groups within our workforce. We are keen to receive applications from candidates who have a disability, who are from a care experienced background, who are from a black, Asian or minority ethnic background, from a military service background and from those who are new Scots.
As a Disability Confident employer, we guarantee an interview to all disabled applicants who meet the essential criteria as outlined in the job profile for this position.
As proud holders of the UK Armed Forces Covenant Gold Award, the Council is also committed to supporting members of the armed forces community, including service leavers, veterans, reservists and their families. In line with this commitment, service leavers, their close family members, veterans and reservists will be guaranteed an interview if they meet the essential criteria as outlined in the job profile
As an employee of South Lanarkshire Council, you would also receive a wide range of benefits including:
- Enrolment in award winning local government pension scheme
- To increase the value of their pension pot, Local Government Employees can opt to join the Salary Sacrifice Shared Cost AVC scheme.
- Up to 33 days annual leave
- Public holiday entitlement (up to 10 days)
- Occupational sick pay
- Family friendly policies - flexible working and leave, maternity/paternity leave enhanced leave.
- Employee Discounts – including discounts at the cinema.
- Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support)
