Shift Leader / Senior Residential Support Worker
Children’s Residential Home (EBD / Ofsted Regulated)
Location: Cheshunt (EN7) & Tottenham (N17)
Salary: £31,200 – £32,200 per annum
Job Type: Full-Time, Permanent
Shift Pattern: Days, Evenings, Weekends & Sleep-Ins
Make a Real Difference in Young People's Lives
Are you an experienced Residential Support Worker looking to take the next step in your career? Do you have a passion for helping young people overcome challenges and reach their full potential?
We are seeking a dedicated and motivated Senior Residential Support Worker / Shift Leader to join our Ofsted-regulated children's residential homes in Cheshunt and Tottenham, supporting young people aged 10–17 with emotional and behavioural difficulties (EBD).
This is an excellent opportunity to develop your leadership skills within a supportive, therapeutic, and trauma-informed environment where every day presents the chance to make a lasting impact.
As a Senior Residential Support Worker, you will play a key role in leading shifts, supporting colleagues, and ensuring the highest standards of care, safeguarding, and professional practice are consistently delivered.
What You'll Be Doing
- Leading shifts and acting as the senior practitioner on duty
- Delivering high-quality, child-centred care and support
- Building positive, trusting, and therapeutic relationships with young people
- Supporting young people with daily routines, education, activities, appointments, and family contact
- Providing guidance, mentoring, and support to Residential Support Workers
- Promoting safeguarding, positive behaviour support, and trauma-informed practice
- Completing and reviewing care records, incident reports, and other documentation
- Working collaboratively with social workers, families, schools, and external professionals
- Helping to create a safe, nurturing, and stable home environment where young people can thrive
About You
To be successful in this role, you will have:
- A minimum of 2 years' experience within a children's residential setting or similar environment
- A Level 3 Diploma in Residential Childcare (or be working towards it)
- Experience leading or supporting shifts within a residential childcare service
- A strong understanding of safeguarding, child protection, trauma-informed care, and behaviour management
- Excellent communication, leadership, and organisational skills
- A calm, resilient, and compassionate approach
- A genuine commitment to improving outcomes for children and young people
- A full UK driving licence (preferred)
What We Offer
- Competitive salary of £31,200 – £32,200 per year
- Clear pathways for career progression into Team Leader, Deputy Manager, and Registered Manager roles
- Ongoing training and professional development opportunities
- Supportive management team and regular reflective supervision
- A positive, inclusive, and values-driven working culture
- The opportunity to make a meaningful and lasting difference every day
- A rewarding career with a growing organisation committed to excellence in childcare
Ready to Take the Next Step?
If you're an experienced Residential Support Worker ready to progress into a senior position and further your career in children's residential care, we'd love to hear from you.
Apply today through Indeed with your up-to-date CV and join a team dedicated to creating brighter futures for young people.
Job Types: Full-time, Permanent
Pay: £15.00-£15.50 per hour
Benefits:
- Casual dress
- Company pension
- Discounted or free food
- Referral programme
Licence/Certification:
- Driving Licence (preferred)
- DBS Certificate registered to the Update Service (preferred)
- NVQ Level 3 in Residential Childcare (preferred)
Work Location: In person
