Job Title: Hires Manager
Job type: Full-time
Location: White Lion Street, London N1 9PD
Hours of Work: Monday to Friday, 08:30 to 17:30
Yearly Salary starting salary £40-44k according to experience / end of year bonus
Opportunity for career development
Starting: July 2026
Role Overview
Over the past 30 years we have secured a solid reputation for delivering a quality hire service across a wide range of equipment, and we are expanding our reach. Equipment rental is a vital part of our activities. Our new head of department will lead the team by building on this success, developing our reach and taking the department to even greater heights.
About Halo
Halo is one of the leading providers of event equipment and services in Central London. Over 30 years, we have secured a solid reputation for being at the forefront of the event industry - creating valuable jobs and developing careers.
Key responsibilities
· Promptly deal with enquiries - mostly emails and phone.
· Advise client on requirements and options.
· Discuss additional options – upsell if in client’s best interest.
· Process hires once confirmed - Sub-hire equipment if required.
· Ensure invoices are raised and payment is received before goods leave.
· Oversee equipment preps in conjunction with warehouse manager.
· Co-ordinate logistics for delivery and collection.
· Post-Hire:
o Ensure equipment and accessories are all returned and in good order – otherwise raise a Loss or Damaged note and take up with client.
o Get feedback, ensure that hire was satisfactory and came up to client expectations
· Spot new opportunities / Develop new markets and client accounts.
Key objectives
· Deliver Hire revenue targets
· Develop our client base and reach.
· Deliver impeccable standards of service
· Communicate effectively with other departments.
· Drive changes and improvements to existing processes.
· Build personal relationships with regular clients.
Expected to participate
· Sales drive / Marketing / Launch new services.
· New equipment selection / Introduce and develop new technologies at Halo.
· Future strategy and business development / Implementing a growth strategy
· When required going out to meet specific clients.
Skills and experience required
· Minimum 5 year track record in hires or event management.
· Wide ranging experience / knowledge of event technology: AV / Lighting / Sound / Staging / etc
· One or more rental packages / in depth knowledge of Microsoft Office
· Customer facing environment.
· Experience in developing business.
Personal qualities required
· Ability to manage a team as well as work independently.
· Confident and friendly phone manners
· Passion for the event industry.
· Aptitude to focus on specifics while multi-tasking and attention to detail.
· Strong work ethic which includes punctuality
· Can do / will do attitude.
· Self-motivation / endless drive to improve systems.
· Drive to succeed and align personal ambitions with company objectives.
· Devotion to service.
What We Offer
· A collaborative, hands-on team culture within a growing events business.
· Exposure to a wide range of high-spec AV, lighting, audio, LED, and special effects equipment.
· Ongoing training and development opportunities
How to apply:
· Send CV and motivation to [email protected]
Pay: £40,000.00-£44,000.00 per year
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Health & wellbeing programme
Work Location: In person
