‘Write your own Success Story at United Carpets and Beds’
Store Manager Designate
Full Time, 40 hours a week including weekends
Salary OTE: £35,000 – Comprising of a Sector leading Basic salary plus performance related Bonus scheme rewarding high achievers and those able to drive performance in their store and with their teams. In additional a Personal Sales Commission scheme means that every sale you make earns you additional income.
Dependent on what grade of store you join the business with you will also have the opportunity to grow your earnings by progressing up our Store management ladder earning more each time you progress to a higher grade store or indeed improve your existing store turnover to the next grade. At United we always reward Winners!
In addition and uniquely in our sector, those individuals who can demonstrate the ability and ambition to do so will also be given the opportunity to become an owner manager of their own business and become the franchisee of one of our franchised stores. Nowhere else in our sector will you find the level of opportunity that United can offer.
Who Will you be working With ?
● United Carpets and Beds is led by a management board that includes some of the biggest success stories in Retail …..
● Chief Executive Paul Eyre ; As the sole owner of the business Paul has spent his life in flooring . A true entrepreneur Paul has led and built many successful businesses during his illustrious career in the flooring trade and spearheaded the United business since its inception in 1997. He remains very much the heartbeat of the business and is the source of the ‘Family Feel’ that permeate United at every level.
● Non Exec Chairman ; Peter Cowgill ; As the former Executive Chairman of JD Sports, Peter was the architect who drew the map for JD to enter the FTSE 100. During his tenure with JD Sports the business, became one of the Biggest Success Stories in British Retail. Peter has a Plethora of Financial and Business experience and is a Proven Winner!
● Non Exec Director ; Ken Piggott ; As a former Managing Director at Halfords and Boots the Chemist Ken brings a whole host of BIG BUSINESS experience to the table and works closely with the management board to help steer the United Brand to continued Success
The Opportunity
Is for an experienced hands-on Retail Store Manager Designate to grow their career within our graded corporate store network. At United Carpets and Beds you will be joining the largest and most Dynamic flooring franchise in the UK.
A business with an entrepreneur at its heart means that at United you will be met by a Senior Team of Winners who truly understand todays flooring and beds consumer and what it takes to deliver for them. We are looking for like minded individuals who actively encourage those around them to go that extra mile and strive every day to make themselves the consumers preferred supplier by delivering not only industry leading products but also sector leading Customer Service.
In a United Carpets and Beds Store Manager We are looking for …………
In a word we are looking for WINNERS! who possess
● The Ability to motivate and inspire a team:- We are looking for Leaders who have an innate ability and desire to inspire those around them to succeed both Personally and as a team
● Dynamic with the ability to use your initiative:- At United we see all of our colleagues as the Keys to our success. Guided by the United ‘Customer Comes First’ ethos we look to all of our store managers and colleagues to go that extra mile to make the United customer experience industry leading and the best it can possibly be
● Delivering industry leading service, with a positive can-do approach:- At United our starting position with all of our our customers is one of ‘Can Do’ where, if it’s possible, we will make it happen for our customers. We want all of our colleagues, including our store managers, to keep that goal at the forefront of their minds each and every day.
● A great communicator who demonstrates strong leadership skills:- We are looking for our store managers to be the kind of leader who carries his /her team with them on their journey to success embedding our winning mentality right the way through their team.
● Possess a detailed understanding of the Sales process :- ideally, but not essentially with experience in flooring/beds. Critically our store managers will also have the desire, ability and communication skills to pass on that experience to their team. Leading a team to deliver the industry leading level of service that United strives to deliver for its customers every day, requires Discipline, Determination, Enthusiasm and Know How and we are looking for leaders who possess all of these qualities each of which are essential to WINNING in todays ever more competitive retail environment
● You thrive on smashing targets and delivering for your customers:- and enjoy the substantial rewards that this brings! You will also possess the ability to drive the same positive attitude and aspiration right the way through your team.
Main Responsibilities:
To deliver for today’s consumer and WIN their loyalty
● To manage your store team inspiring and coaching them to achieve and exceed sales targets and KPIs as presented by the Company and become the best that they can be
● To achieve the highest possible standard of customer service and provide prompt appropriate responses to any customer issues .
● Ensure that optimum staff levels are maintained with days off and holiday rotas clearly established.
● Identify and play an active day to day role in delivering any training needs for the team by ensuring that your eyes and ears are kept firmly on the shop floor where our customer experience lives and where you will discover the key to unlocking the potential of your team
● To comply with the United Brand Standards Charter which outlines the high standards which the brand strives to deliver in all areas of its business.
● Ensure that premises are maintained in good condition and all defects are reported. Company property and merchandise must be properly cared for, and the store’s environment must be conducive to trade by accurately reflecting the United Brand identity
● To maintain sufficient and accurate stock levels and records, together with the highest standards of display and cleanliness. All ticket, point of sale and graphics must be displayed correctly.
● To follow and adhere to all of the company’s sales and administration procedures.
● To ensure that Company security regulations are adhered to.
● To ensure that all laid down controls and checks are undertaken regularly including stock, outstanding orders and balances, business performance and administration.
● To ensure that all employees comply with the Business Image as outlined within the Brand standards document
● To ensure the adequate control and administration of ‘independent fitters’ work schedules, and the appropriate checking of the fitting standards, personal presentation and work of the Independent fitters who are associated with the business
For any advice or support please contact [email protected]
Job Types: Full-time, Permanent
Benefits:
· Company pension
· Employee discount
· On-site parking
· Store discount
Experience:
· Management: 1 year (essential)
· carpets or beds retail: 1 year (preferred but not essential )
Licence/Certification:
· Driving Licence (preferred)
Work Location: In person
Pay: Up to £35,000.00 per year
Benefits:
- Company pension
- Employee discount
- Free parking
- On-site parking
- Store discount
Work Location: In person
