Mail Boxes Etc. also known as MBE, is the only nationwide provider of worldwide express mail/package delivery, mailbox rental, printing, digital copy services and more - all under one roof.
Mailboxes Etc. works closely with Auction Houses and Art Galleries around the U.K for providing packing and shipping solutions to clients
Our store provides UK/International postal and shipping services to our customers working with large logistic companies such as FedEx, UPS, DHL, Parcel Force and Royal Mail. We require a team member to provide and promote first class customer service through the sale of services and products and to determine the best procedure / service to meet the customer’s needs.
Main Duties and Responsibilities
- Sorting of received courier & mail packages
- Receive and process packages for shipping, identifying most appropriate courier service for the delivery destination
- Provide packing services for shipping goods/contents
- Track shipments of documents and packages using manifest system and process claims
- Recording of incoming and outgoing courier packages using our in-house computer systems
- Communicating with customers, suppliers, and retailers enquiries via telephone/email
- Operate fax, photocopy, printing and finishing services equipment
- Support the store manager in maintaining a high level of cleanliness and organisation around the centre
Successful candidate should have skills as stated below:
- previous experience working within a Mailroom environment would be an advantage
- previous experience working with FedEx, UPS, DHL, Royal Mail, Parcel Force and TNT would be an advantage.
- have excellent customer service skills
- be confident user of MS Office suites and computer literate
- have good communication skills and a good command of English
- a good team player
- have a positive energy at workplace and desire to learn.
Job Types: Full-time, Permanent
Pay: £26,450.00-£28,000.00 per year
Benefits:
- Company pension
- Employee discount
- Store discount
Experience:
- Customer service: 3 years (preferred)
- Shipping & receiving: 3 years (preferred)
- Logistics: 2 years (preferred)
Work authorisation:
- United Kingdom (preferred)
Work Location: In person
