Senior Block Manager – Residential & Commercial Block Management
Location: Harrow, HA3 | Full-Time | Office-Based
Type: Permanent
Salary: £30,000–£55,000 per year, depending on experience
Are you an experienced Block Manager ready to take the next big step in your property career?
Join a growing and ambitious property company that’s actively expanding its residential and commercial portfolio across London. This is your chance to play a key role in our next growth phase, working closely with senior leadership and helping shape the future of our block management division.
About the Role
This is a hands-on, career-building position offering the perfect blend of day-to-day residential and commercial block management, leasehold and building management, client relationship management, compliance and strategic business development.
The role is primarily focused on the management of residential blocks and the communal and external parts of the buildings, rather than individual residential tenancies.
You will be responsible for ensuring that buildings and communal areas are safe, compliant, well maintained and efficiently managed, including fire safety, lifts, communal repairs, major works, service charges, contractors, insurance and statutory compliance.
You will also manage a smaller portfolio of commercial blocks and premises, which may include industrial estates, high street retail units, gyms, offices and other commercial buildings. The focus will similarly be on the communal, external and building-related aspects of these properties, including maintenance, cleaning, fire safety, lifts, contractors and compliance.
This is not a lettings or residential tenancy management role. You will not primarily be responsible for tenant check-ins/check-outs, individual flat lettings or residential rent collection. The focus is on the management of the buildings, communal areas, leasehold obligations, service charges, compliance and associated works.
You’ll be responsible for a diverse portfolio of residential blocks and a smaller number of commercial properties, many of which are let to local authorities or via long-term brokers. You will be fully supported to expand and strengthen our block management operations.
You’ll work directly with the C-suite, gaining exposure to high-level decision-making and real opportunities for long-term growth and progression.
Key Responsibilities
- Manage a mixed portfolio of residential blocks and commercial buildings
- Take responsibility for the communal, external and building-related aspects of the properties
- Act as the main liaison between landlords, freeholders, leaseholders, tenants where relevant, brokers, contractors and other stakeholders
- Manage and oversee communal repairs, maintenance and refurbishment works
- Manage planned and major works programmes across the portfolio
- Prepare and manage service charge budgets, expenditure and cost efficiencies
- Assist with and oversee the collection and administration of service charges from landlords/leaseholders as applicable
- Manage fire safety compliance, including fire risk assessments, fire safety documentation, fire strategies, remedial works and associated contractors
- Oversee lift maintenance, servicing, inspections and statutory compliance
- Manage other building and communal services, including cleaning, lighting, access systems, communal facilities and general building maintenance
- Oversee health & safety and statutory compliance across the portfolio
- Conduct regular site and communal area inspections to uphold property standards and identify required works
- Manage contractors, obtain quotations, monitor works and ensure works are completed to the required standard
- Handle Section 20 notices/consultations and associated major works where applicable
- Manage leasehold matters and communicate effectively with landlords, freeholders and leaseholders
- Manage building insurance, claims and associated matters
- Liaise with local authorities, housing providers and housing brokers where relevant
- Oversee long-term rental agreements with local councils and housing providers, from a building/landlord management perspective
- Identify and address opportunities to improve building performance, compliance and cost efficiency
- Identify and win new block management opportunities
- Support with onboarding new instructions and clients
- Provide property and building performance insights to senior management
- Build and maintain strong relationships with landlords, clients, contractors and other stakeholders
- Work closely with senior leadership on the continued growth and development of the block management division
About You
We are looking for an experienced, commercially minded and proactive Block Manager who is confident taking ownership of a portfolio and dealing with the practical, financial and compliance aspects of managing buildings.
You should have:
- Minimum 3 years’ experience in residential block management – residential block management experience is essential
- Strong practical experience managing communal areas, buildings and external areas
- Strong knowledge of leasehold matters, service charges and building compliance
- Experience dealing with fire safety, fire risk assessments and associated remedial works
- Experience managing major works, repairs, maintenance and contractors
- Experience managing or overseeing lifts and other communal building services is highly desirable
- Experience with service charge budgets, expenditure and collection
- Experience liaising with landlords, freeholders, leaseholders and other property stakeholders
- Experience liaising with local councils and housing providers/brokers is advantageous
- Commercial property/block management experience is advantageous, particularly involving industrial estates, retail/high street units, gyms, offices or other commercial buildings
- IRPM qualification or equivalent professional qualification is desirable, or you may be studying towards it
- Excellent communication, negotiation and organisational skills
- Commercially minded, proactive and growth-oriented
- Able to work independently and manage your own portfolio effectively
- Full UK driving licence and access to a vehicle
- Ambitious, motivated and seeking a long-term career path with real progression
Why Join Us?
- Direct access to C-suite and exposure to business strategy
- A company entering a major expansion phase – with genuine opportunities for career advancement and leadership
- Manage a diverse residential and commercial portfolio across London
- Take genuine ownership of your portfolio and have the opportunity to help shape and grow our block management division
- Exposure to a broad range of building management, compliance, major works and leasehold matters
- Collaborative and supportive working environment
- Free parking and excellent transport links
Career Progression
This is an opportunity for an ambitious Block Manager who wants to develop beyond simply managing an existing portfolio.
As the company continues to expand, there is genuine potential to take on increased responsibility, larger portfolios and future leadership responsibilities within the block management division.
You will have direct exposure to senior leadership and the opportunity to contribute to the growth and development of the business, rather than simply managing a fixed portfolio.
Important: Nature of the Role
This is a building and block management position rather than a residential lettings or tenancy management role.
The primary focus is on the communal and external parts of residential and commercial buildings, including:
- Fire safety and building compliance
- Communal repairs and maintenance
- Major works and planned maintenance
- Service charges and budgets
- Lifts and communal services
- Cleaning and communal areas
- Contractors and suppliers
- Building inspections
- Leasehold matters
- Insurance
- Health & safety
- Statutory compliance
- Landlord/freeholder/leaseholder relationships
Experience in residential block management is essential.
Location & Working Hours
Location: Harrow, HA3
Working pattern: Full-time, Monday to Friday
Hours: 8:30am–6:00pm
Work location: In person / office-based
Work authorisation: Must have the right to work in the UK.
Ready to Grow With Us?
If you’re an experienced Block Manager with ambition, initiative and the drive to make a real impact — apply today and be part of a company where your career truly matters.
Benefits
- Performance based discretionary bonus
- Company pension
- Free parking
- On-site parking
Pay: £30,000.00-£55,000.00 per year
Benefits:
- Company pension
- Free parking
- On-site parking
Application question(s):
- Do you have an IRPM qualification, or are you currently studying towards one?
- How many years' experience do you have in residential block management?
- How many residential blocks or units are you currently or have you previously been responsible for managing?
- Do you have experience managing communal areas and external parts of residential blocks?
- Do you have strong knowledge of leasehold matters, service charges and building compliance?
- Do you have experience managing fire safety, fire risk assessments and associated remedial works?
- Do you have experience managing major works, repairs, maintenance and contractors?
- Do you have experience managing or overseeing lifts and other communal building services?
- Do you have experience with service charge budgets and service charge collection?
- Do you have experience liaising with local councils, housing providers and/or housing brokers?
- Do you have experience managing any commercial blocks or buildings, such as industrial estates, retail units, gyms or offices?
- Do you have a valid full UK driving licence and access to a vehicle?
- Are you comfortable commuting to Harrow, HA3 and working onsite full-time, Monday to Friday, 8:30am–6:00pm?
- When are you available to start work?
Work Location: In person
