Founded in 2000 by two clinicians, Healix Health was built on the belief that healthcare works best when it’s personal, not prescriptive.
Following a period of significant recent growth, Healix Health has a bold vision for the future, supported by an ambitious Portfolio of Change. This is an exciting time to join a dynamic organisation where transformation, collaboration and pace are central to success.
We're looking for a highly organised and proactive PMO Lead to help establish and develop our PMO function, driving governance, project controls and reporting across a growing portfolio of projects and programmes.
This is an excellent opportunity for an experienced PMO professional who enjoys creating structure, improving processes and working closely with stakeholders to enable successful delivery.
About The Role
The Role:
As PMO Lead, you'll play a central role in supporting project and programme delivery by ensuring governance standards, reporting processes and project controls are consistently applied across the organisation.
Key Responsibilities:
PMO Governance & Administration:
- Support the creation and ongoing development of the PMO function.
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Coordinate project and programme governance forums.
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Prepare agendas, capture minutes and monitor actions and decisions.
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Maintain governance documentation and audit trails.
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Ensure compliance with agreed project delivery standards and methodologies.
Reporting & Management Information:
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Produce project and portfolio reports, dashboards and management information.
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Maintain project plans, milestone trackers and supporting documentation.
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Analyse project data to identify trends, risks and areas requiring attention.
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Prepare RAID reporting for governance meetings and senior stakeholders.
Project Controls & PMO Support:
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Support project teams with planning, reporting and PMO processes.
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Ensure project documentation remains accurate, complete and up to date.
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Assist with resource tracking, change control, benefits tracking and financial reporting.
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Own and maintain RAID logs, ensuring appropriate escalation and resolution of issues.
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Facilitate regular RAID reviews and support mitigation planning.
Stakeholder Management:
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Act as a key point of contact for PMO activities and communications.
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Manage the PMO mailbox and coordinate incoming requests.
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Build strong working relationships across project teams and business stakeholders.
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Communicate clearly and confidently with colleagues at all levels.
Continuous Improvement:
- Identify opportunities to improve PMO processes, templates and reporting.
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Support the implementation of best practice approaches to project delivery and governance.
Essential Skills & Experience:
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Previous experience in a PMO, Project Coordinator, Project Support or similar project delivery role.
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Experience supporting governance, reporting, planning, assurance, risk management, change control, finance or benefits management activities.
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Experience maintaining and reporting on RAID logs.
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Understanding of risk and issue management within project environments.
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Experience producing reports and dashboards using tools such as Excel, Power BI and Microsoft Project.
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Strong organisational skills and excellent attention to detail.
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Ability to analyse data and present findings clearly to stakeholders.
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Strong written and verbal communication skills.
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Good understanding of project lifecycles, governance and PMO best practice.
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Ability to work independently, manage competing priorities and meet deadlines.
Desired experience:
- Experience within an IT or technology delivery environment.
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Exposure to Agile, Waterfall and/or Hybrid delivery methodologies.
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Knowledge of PRINCE2, AgilePM, MSP, P3O or similar frameworks.
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Experience using Jira, Azure DevOps, ServiceNow or comparable tools.
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Experience supporting portfolio management, resource management or financial tracking.
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Relevant PMO, project management or business analysis qualifications.
Personal Attributes:
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Highly organised and methodical.
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Detail-focused with a commitment to quality.
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Professional, approachable and confident.
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Comfortable challenging constructively while maintaining positive relationships.
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Adaptable and resilient in a fast-paced environment.
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Passionate about continuous improvement and delivering excellent service.
Further Details:
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Hybrid role based in Bristol
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Occasional UK travel required
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Opportunity to work in a small, energetic and hands‑on team
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Fast‑moving, dynamic environment with significant opportunity to make an impact
Required Criteria
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Previous experience in a PMO, Project Coordinator, Project Support or similar project delivery role.
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Understanding of risk and issue management within project environments.
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Experience producing reports and dashboards using tools such as Excel, Power BI and Microsoft Project.
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Good understanding of project lifecycles, governance and PMO best practice.
Desired Criteria
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Experience within an IT or technology delivery environment.
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Exposure to Agile, Waterfall and/or Hybrid delivery methodologies.
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Experience using Jira, Azure DevOps, ServiceNow or comparable tools.
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Relevant PMO, project management or business analysis qualifications.
Skills Needed
About The Company
We offer UK employee healthcare benefits, and travel, medical and security assistance in every corner of the globe. Our purpose is to help people in difficult situations – whether that’s a cancer diagnosis, a need for medical assistance when they’re far from home, or being caught up in conflict or natural disaster. We talk to them, support them, and make sure they get the help they need. If necessary, we’ll pull them out and bring them home.
We’re co-ordinators and problem-solvers: experts at navigating the global health and security landscape. Our teams of doctors, nurses, travel and medical co-ordinators and security experts make sure that your people will be looked after, whatever happens supported by technology designed help individuals, not slot them into a predetermined solution.
We work with governments, broadcasters, NGOs, international corporations, major insurers and more. No two clients are the same: we adapt our services to their needs.
More importantly, we adapt to the practical and human needs of the individuals we protect. Most of us are on the front line; we keep our back office lean. We don’t use scripts, and we don’t time calls. We never lose sight of the fact that we’re dealing with real people.
Company Culture
Instead, we focus on ensuring our highly trained specialists have the space and time they need to be effective. We let them use their initiative to get the job done, because the situations they face often throw up unexpected challenges – and no protocol survives contact with the real world.
Our clients have thousands of employees and customers, at home and abroad, so they need a business big enough to handle any situation. But they chose Healix because they also need an organisation that’s personal enough to care.
Our people are driven to do things in the best way, not the way they have always been done. We work hard, and our efforts are rewarded with great development opportunities and a supportive team spirit.
We want to nurture this friendly and dynamic company culture so that we can continue to attract diverse talent with a breadth of knowledge and world-class skills. As a part of Healix, you can expect a range of excellent benefits and an environment where people really do care.
Company Benefits
Commitment to career development
We are committed to helping our people build and develop successful careers. Our employees are given direct responsibility and opportunity to develop and grow whilst working on challenging and worthwhile projects in a rewarding and supportive environment.
We invest in the continuous development of our team, offering on-going training and professional enhancement opportunities for those wishing to diversify or take additional responsibilities.
Health insurance, Vacation, Paid time off, Retirement plan and/or pension, Office perks, Employee development programs, Employee discounts, Gym membership or wellness programs, Opportunity to travel, Casual dress, Cycle to work, Free work laptop, Referral bonus, Open office, Competitive salary, Life insurance, Employee Assistance Scheme, Wellbeing Scheme, Social Opportunities, Progression opportunities
Salary
Not disclosed
