Company Profile
Ace Loos are a local portable toilet hire company based in Romsey, Hampshire (we are owned by Ace Liftaway Ltd). Our products include VIP trailered units, site toilets, event toilets, pump outs, heras fencing and crowd barriers. Ace Loos also assist in the wheelie bin department of Ace Liftaway Ltd. We are currently recruiting an administrative assistant/events co-ordinator.
Job Description
We are seeking an enthusiastic, friendly administrator with sound customer service skills and high attention to detail. The successful candidate will be expected to respond to new and existing customer enquiries by phone and email. To assist with the incoming orders and liaising with the driver team. You will also assist in co-ordinating events.
Duties & Responsibilities
· Answer incoming calls and emails and deal with enquiries.
· Provide daily report to Operations Manager.
· Undertake all invoicing procedures as required.
· Monitor stock across the department and purchase as appropriate.
· Handle issues and complaints efficiently.
· Upsell all aspects of the department, quote for new work and follow up accordingly.
· Follow through with event bookings to ensure the event goes smoothly.
· Be a point of contact for events.
· Seek new business for events through various channels and connections.
· Troubleshoot and assist drvier with issues they may have on sites, events etc.
· Oversee the progress and completion of all Ace Loos training for new staff on-boarding.
· Collect, input and check all the drivers timesheets and provide to transport manager.
· Manage and input holiday requests.
· Assist in routing and planning the daily workload for the drivers.
· To create and regularly update4 monthly, weekly, daily breakdown schedule of upcoming events and the vehicle movements to each site.
· Communicate with yard staff to ensure deadlines are met.
· Monitor the waste levels on site and book in internal or external waste removal where needed.
· Ensure all paperwork is completed.
· Communicate with trade waste to help support deliveries to new and existing sites.
· Support the control office for holiday cover where required.
· Some event work outside of work hours (Shows/Events) Weekend Work
Ideal Candidate
Ability to stay calm under pressure
Positive working attitude, friendly phone manner
A great team player
Able to show initiative
Own transport to and from work is essential as we are not on a public transport route
Experience is desirable but not essential as all training is provided.
Benefits
28 days a year holiday including Bank Holidays (Apr – Mar)
Free staff parking
Office Hours
07:30 – 16:30 Monday to Friday (some flexibility on this could be considered)
Job Type: Full-time
Benefits:
- Free parking
- On-site parking
Language:
Work Location: In person
