About Peak Home Assist
Peak Home Assist is an award-winning home care and supported living provider delivering high-quality, person-centred care across Derbyshire, Nottinghamshire and Staffordshire. We are looking for an organised, proactive and compassionate Service Coordinator to join our growing team at our Langley Mill office.
This is a fast-paced role where no two days are the same. You will play a vital part in ensuring our service users receive safe, effective and reliable care by coordinating staff rotas, supporting care delivery and maintaining excellent communication with our care teams, service users and professionals.
Job Summary
Peak Home Assist are looking for an experienced Service Coordinator to join our growing team. This is a fast-paced office-based role coordinating care staff, managing rotas and ensuring high-quality care is delivered to our service users.
Responsibilities
- Create and manage staff rotas.
- Allocate and adjust care calls.
- Cover sickness and emergency staffing.
- Liaise with service users, families and professionals.
- Maintain accurate records using our care management system.
- Monitor staff compliance, training and documentation.
- Support the Registered Manager with the day-to-day running of the service.
- Deliver excellent customer service and maintain CQC standards.
Essential Requirements
- Minimum 1 year's experience as a Care Coordinator/Service Coordinator
- Excellent organisational and communication skills.
- Ability to work under pressure and solve problems effectively.
- Good IT skills.
Desirable
- NVQ Level 3 Health & Social Care (or equivalent).
- Experience using care planning/rota software (e.g. OnePlan or CM2000).
- Knowledge of CQC regulations.
Pay: £28,000.00 per year
Benefits:
- Casual dress
- Company pension
- Free parking
- On-site parking
- Sick pay
Work Location: Hybrid remote in Langley Mill
