Our Events team are currently looking for a Events Co-ordinator to join us and be a part of the SCHLOSS Roxburghe team!
This full-time, permanent position is based on working 40 hours a week, 5 days over 7. With flexibility to work some evenings and weekends.
The position offers a competitive salary of £13.13 per hour plus gratuities* and excellent employee benefits.
*Gratuities (tips) are an additional charge added onto services and are paid to all employees on a pro-rata basis regardless of your role. The amount is not guaranteed and is depended on service charge paid.
Your Key Responsibilities:
· Arranges all tasks before, during and after an event and / or group booking in consultation with the Director of Sales & Marketing to ensure a smooth, prompt, and courteous service.
· Acceptance, modification and cancellation of group reservation and contingents and / or event bookings and well as appropriate entry into the PMS & Catering Systems.
· Performs site inspections.
· Review and follow-up of booked options for both group and event reservations.
· Reach the set M & E sales goals under the leadership of Director of Sales & Marketing
· Responsible for the adherence to the defined quality standards and develops strategies for quality improvement.
· Go for active sales.
· Partly responsible for the correct implementation of the required mise-en-place and event set up.
· Regularly discusses the organization of events with all departments concerned including F&B, Kitchen and reservations. Ensures effective internal communication. Co-responsible for a positive working atmosphere within the department.
· Works closely with all the other departments to ensure a smooth process.
· Is responsible for the correct billing at the end of an event.
Your Experience, Qualities & Capabilities:
· Proven experience 1+ years within the event industry preferred
· You are enthusiastic and have a positive personality with the ability to build genuine and trusting relationships
· You have a passion for delivering exceptional guest service
· You have proven organisational skills
· You have excellent communication skills, both verbal and written with the ability to communicate effectively with people at all levels
· You have a passion for delivering exceptional guest service
· You use your initiative and take a practical approach to problem solving
· The right to work in the UK
Employee Benefits
·Share of gratuities on a pro-rata basis
· 30 days paid holiday after 1 year of service
· 50% discount on food & beverage for Employee and up to 4 guests
· 30% discount in our Pro Shop
· Free meals whilst on shift
· Free golf membership
· Free on-site parking
· Recommend a friend scheme
· Quarterly recognition programme
· Employee and Family rates and discounts in Hyatt hotel upon availability
· Employee discounts at our 12.18 Hotel Collection
· Access to exclusive perks, offers, and discounts on our colleague platform
· Telus Health employee assistance program, offering support and confidential advice for you and your family when you need it most
· Access to wellbeing articles, podcasts, tools and resources
Job Types: Full-time, Permanent
Pay: £27,310.00 per year
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
Experience:
- Events management: 1 year (Preferred)
Work Location: In person
