Due to an internal promotion, we are pleased to advertise an opportunity to join our Licensing team as an Environmental Technical Services Officer (TSO), reporting to the Environment and Leisure Business Support Manager.
This is a key role supporting the delivery of our statutory licensing functions across North Norfolk, ensuring applications are processed efficiently, systems are maintained accurately, and services continue to meet increasing legislative and customer expectations.
This post provides technical and administrative support across Environmental Health and Licensing services, working closely with customers, officers, managers and partners.
The role is central to:
- Processing applications and maintaining statutory registers
- Supporting enforcement, committee processes and decision-making
- Preparing documentation including licences, legal notices and reports
- Managing data and performance reporting requirements
- Providing system administration and technical support to colleagues
You will also help ensure enquiries, complaints and correspondence are handled professionally and within required timescales.
Licensing is a statutory function, and the Council has a legal duty to:
- Process applications within prescribed timescales
- Maintain accurate records and registers
