Location - The White Lion, Thakeham, West Sussex
We are looking for a friendly, enthusiastic Front of House Team Member to join our small, welcoming team at our country pub in the heart of the Sussex countryside.
About Us
The White Lion is an original 16th-century coaching inn located in the picturesque village of Thakeham, West Sussex. We pride ourselves on providing excellent hospitality, delicious local pub food, and a warm, inviting atmosphere. With seating for 43 diners, a cozy bar area, and a beautiful south-facing beer garden, The White Lion offers a relaxed environment for customers.
We are looking for passionate individuals to join our team at The White Lion. Are you seeking a job that offers the opportunity to work as part of a team, perfect your hospitality skills, and an income, regular shifts, and excellent life skills? If you are reliable, quick-thinking, and hardworking, then a role at The White Lion is for you.
Responsibilities
· Greeting and welcoming customers into the pub
· Engaging with customers in a friendly and conversational manner
· Serving customers in the restaurant
· Taking food and drink orders from customers
· Delivering food and drink to customers at their tables
· Handling payments from customers
· Cleaning the restaurant before opening
· Helping on the bar as needed
· Setting up garden areas during the summer months
· Helping looking after the fires during the winter months
· Communicating any issues that arise with tables to management
· Checking customer toilets
Setting up and laying out the restaurant
Ensuring the restaurant is clean and tidy
Being knowledgeable about menu items
· Upselling menu items
Following instructions and working as part of a team
· Taking bookings and answering the restaurant phone.
Ideal Candidate
· Pleasant and talkative with strong interpersonal skills
· Must be 18+ as this job role involves the sale of alcohol
· Enjoys greeting and interacting with customers
· Some experience working in a pub/restaurant environment
Able to identify customer needs and handle issues efficiently
· Must be available for part time work & on weekends.
· Either has a driving licence or a reliable way to get back and forth to work.
· Previous experience within hospitality.
· Confident with customers and making following systems and instructions from management
· Organised, reliable and calm under pressure
· A positive, team-focused approach
Benefits
· Opportunity to work in a historic and welcoming pub
· Opportunity to learn from people who have worked to a high level in the hospitality industry
· Opportunity to learn bar work (18 +)
Regular shifts with stable income
Share of TRONC
What we offer
· Hourly rate based on experience and age + share of TRONC/tips
· Mixture of shift lengths.
· Day time and evening shifts
· Sling scheduling and rota app. Simplifying communicating your availability with us
· Experienced and supportive management
· Supportive owners and a friendly working environment
· A stable, independent pub with a loyal local customer base
To Apply
- Please send your CV and a short note telling us about your experience and availability.
Pay: Up to £12.71 per hour
Benefits:
Application question(s):
- This job involves the sale of alcohol. Are you aged 18 years or older?
- Do you have a reliable way to travel to and from work, including late evening shifts? Please include details of how you will be getting back and forth to work.
- This role requires availability on key public holidays, including Easter, Christmas and Bank Holidays. Is this something you're happy to commit to?
- Our shift finishing times can vary depending on how busy the pub is and the needs of the business. Is this something you are comfortable with?
- The White Lion is located in a countryside area with limited public transport, and shifts may finish late. Have you checked the location and are confident you can reliably travel to and from work?
- This role requires regular availability on evenings and weekends. Are you able to commit to this? If you are unable to please give details.
- Do you have any future commitments that will make you unavailable to work over the next couple of months? If so please give details.
- Do you have any other work or study commitments that may affect your availability? If so please give details.
- Are you looking for a part-time contract or zero-hours contract?
- Our recruitment process consists of an initial interview followed by a paid trail shift for shortlisted candidates. Are you happy to take part in both stages?
- Are you looking for long term part-time role, seasonal part-time role or full-time role? Are you looking for a role you can commit to for at least the next 6 months?
Work Location: In person
