Are you ready to join a dynamic and ambitious team where innovation, integrity and impact genuinely matter?
Fresh Start Waste Services is a fast-growing, family-run recycling and waste management company proudly serving the North West since 2005. We combine the professionalism and investment of a major operator with the friendly, down-to-earth culture of a family-run business and we are proud to have been officially recognised as a “Great Place To Work” in both 2025 and 2026.
We are proud to be:
Great Place To Work Certified A Real Living Wage Employer Age Friendly Employer
What You’ll Get
- Medicash Healthcare Scheme (after 3 months)
- Company pension scheme
- Birthday automatically off every year as additional annual leave
- Cycle To Work Scheme
- Annual Christmas celebrations and company events
- Recommend A Friend bonus opportunities
- Rewards for recommending businesses to Fresh Start Waste Services
- Additional incentives linked to customer Trustpilot and Google reviews
- Ongoing training and development opportunities
- Opportunities for training and progression within a rapidly growing company
- Supportive management team and friendly working environment
Medicash Healthcare Scheme – Available After 3 Months
One of the benefits we’re especially proud of is our Medicash healthcare scheme, helping employees claim money back towards everyday healthcare costs including:
- Dental treatment
- Eye tests and glasses
- Physiotherapy
- Alternative therapies
- Virtual GP services
- Mental wellbeing support
It’s a benefit that genuinely helps employees and their families while reducing the financial pressure of everyday healthcare costs.
The Role
Support Administrator
12 Month Fixed Term Contract
£27,976
Purpose
The Support Administrator is a hybrid role that will provide high-quality administrative support to the Commercial Development Managers and Account Managers, as well as the wider business.
Sales Support
- Processing business orders across multiple systems.
- Customer portal management.
- Review the recording of sales by the Commercial Development Team to ensure accuracy.
Query Support & Resolution
- Respond to Customer queries in a timely and professional manner.
- Escalate any recurring queries to management for future preventative measures.
- Administer credit notes and price removals.
Essential Skills and Experience
- Organisation and planning
- Ability to use own initiative
- Good interpersonal skills
- Tactful with the ability to deal with difficult situations
- Resilient with good judgement
- Proactive
- 2 or more years of Customer Service support
- Service industry environment
Ready For A Fresh Start? Then apply now!
***STRICTLY NO AGENCIES***
About Fresh Start
We are Trusted, Compliant, Sustainable and Loved. Operating 7 days a week across the North West, we continue to invest heavily into our people, fleet, technology and recycling infrastructure. We operate our own Materials Recovery Facility and continue to invest ahead of changing legislation such as Simpler Recycling, helping position Fresh Start at the forefront of the industry.
We are approved suppliers to Crown Commercial Services and NHS Shared Business Services and remain committed to investing into sustainability, recycling innovation and long-term environmental improvement. We are also proud to partner with organisations such as the app Too Good To Go to help reduce unnecessary waste.
We are proud to be:
Great Place To Work certified A Real Living Wage Employer Age Friendly Employer
Pay: £27,976.00 per year
Benefits:
- Free parking
- On-site parking
Work Location: In person
