Overview
We are looking for a highly motivated and organised individual for this role managing our West Coast Tool and Plant Hire Depot in Oban. Good knowledge of tool and plant hire is essential, as well as a strong commitment to customer relationships. A basic mechanical knowledge would be advantageous. Leading a small team, applicants should be computer literate and must hold a current driving licence. This is a full-time position with a competitive salary.
Main Duties and Responsibilities
· Reporting to the Group management
· Managing a small team of staff
· Counter sales and service
· Dealing with customer enquiries in person and by phone in a polite and professional manner
· Building lasting relationships with repeat customers
· Successfully convert hire enquiries to hire contracts
· Organising on and off hires
· Raising contracts on bespoke IT Hire System
· Managing stock levels and ordering by phone or through computerised system
· Liaising and working with our other depots
· Organising and prioritising workload
· Ensuring the highest level of ‘good housekeeping’, with accurate record keeping
· Filing and administration tasks
Skills and Requirements
· Tool and plant knowledge essential
· Basic mechanical knowledge would be advantageous
· IT literate
· Strong commitment to deliver excellent customer service
· Excellent communication skills and a good team player
· Organised with the ability to multitask
· Full driving licence
Working Hours
Hours 0730 - 1730 hrs Monday to Friday, alternate Saturday 0830 - 1200 hrs.
Salary dependent on experience and will be discussed at interview. Holiday entitlement 28 days per annum.
Work Location: In person
