Job Overview
As a Security Supervisor, you will be responsible for leading day-to-day security operations, ensuring the safety of people and property while maintaining the highest standards of professionalism. You will manage and develop a team of officers, oversee incident response, and ensure full compliance with all procedures, delivering a seamless and customer-focused security service. Shift Pattern: Monday - Friday. 0700-1700. Pay Rate £17.65/ph
Weekly hours 45
Main Duties
- Ensure team compliance with standard operating procedures and risk assessments
- Maintain knowledge of emergency, lockdown, and critical incident procedures
- Challenge suspicious behaviour appropriately
- Ensure officers follow uniform and equipment standards
- Complete radio checks as required
- Report all incidents promptly to Security Control Room
- Deliver refresher training and conduct spot checks
- Ensure all officers are competent in procedures
- Supervise and support training for new staff
- Identify and request additional training needs
- Mentor and develop team members
- Conduct monthly 1:1s with team members
- Carry out mid-year and end-of-year appraisals
- Manage return-to-work interviews after sickness
- Support staff rostering to ensure service coverage
- Conduct any investigations required.
- Assist in rostering and plan of security officers.
- Lead by example to maintain high service standards
- Build strong relationships with internal teams and service providers
- Proactively monitor and manage team performance in key areas (e.g. reception)
- Carry out any reasonable management requests
- Ensure smooth and professional day-to-day team operations
What we are looking for:
- A valid SIA License - SG/DS. (CCTV Preferable)
- Knowledge of HR issues (investigations, grievances, disciplines etc)
- Excellent written and verbal communication skills.
- Previous team management experience.
- Organise and manage workloads
- Flexibility and adaptability to change(s)
- Set standards
- Enforce Mitie Diversity & Inclusion strategy
