About Peak Point
At Peak Point, we believe great retail experiences are built through outstanding customer service, product knowledge, and genuine enthusiasm. We partner with exciting brands to create engaging shopping experiences that help customers find the right products while building confidence in their purchasing decisions.
As we continue to grow, we are looking for a Retail Sales Assistant who enjoys working with people, thrives in customer-facing environments, and is eager to develop valuable sales and communication skills.
Whether you are starting your career, returning to work, or looking for a fresh opportunity in a people-focused environment, this could be the perfect role for you.
The Role
As a Retail Sales Assistant, you will play an important role in delivering exceptional customer experiences. You will engage with customers, understand their needs, recommend suitable products, and contribute to a positive and welcoming retail environment.
This role provides hands-on experience in customer service, sales, product promotion, and relationship building. It is ideal for someone who is energetic, approachable, and motivated to learn.
Key Responsibilities
- Welcome customers and create a positive first impression.
- Build rapport with customers and identify products that best suit their needs.
- Demonstrate product features and benefits in a clear and engaging manner.
- Support sales objectives by delivering excellent customer service and product recommendations.
- Maintain attractive and organised product displays.
- Process customer enquiries professionally and efficiently.
- Stay informed about product updates, promotions, and new launches.
- Represent Peak Point and our partner brands with professionalism and enthusiasm.
What We Are Looking For
- A positive attitude and enthusiasm for customer interaction.
- Strong communication and interpersonal skills.
- A willingness to learn and develop sales and customer service skills.
- Confidence working in a busy retail environment.
- Good organisational skills and attention to detail.
- The ability to work effectively both independently and as part of a team.
- Previous experience in retail, hospitality, customer service, or sales is beneficial but not essential as full training is provided.
What We Offer
- Full training in customer service, retail sales, and product knowledge.
- Ongoing coaching and mentoring from experienced professionals.
- A supportive and energetic team environment.
- Opportunities to develop valuable communication and leadership skills.
- Recognition and rewards for strong performance.
- Clear progression opportunities within a growing business.
- The chance to work with exciting brands and gain practical experience in sales and customer engagement.
If you enjoy helping customers, building relationships, and being part of a team that values growth and development, we would love to hear from you.
Apply today to join Peak Point as a Retail Sales Assistant and start building a rewarding career in customer service and sales.
Job Types: Full-time, Permanent
Pay: £27,420.00-£37,975.14 per year
Work Location: In person
