Job Ref: DOM1496
Branch: The Dixon, Tower Bridge – Autograph Collection by Marriott
Location: The Dixon, London (South East)
Salary/Benefits: Competitive Salary + Company Benefits
Contract type: Permanent
Hours: Full Time
Hours per week: 40
Posted date: 22/07/2026
Closing date: 02/09/2026
The hotel
The Dixon, Tower Bridge, an award-winning boutique style hotel part of Autograph Collection Hotels opened its doors in late 2018. Taking centre stage in the Tower Bridge neighborhood on Tooley Street, The Dixon, Tower Bridge, Autograph Collection is the new cultural hub for the capital’s centre of artistic activity. The hotel won Luxury Hotel of the Year in London title at the Travel Hospitality Awards 2024 and England's Leading Design Hotel 2025 at the World Travel Awards.
Named after John Dixon Butler, the architect who originally constructed the building in 1905 as a Magistrates Court and police station, the hotel takes inspiration from the area’s vibrant cultural heritage, while also capturing its new wave of creative cool.
The 193 rooms will redefine the traditional boutique hotel by seamlessly incorporating the local neighbourhood’s culture through an artful mix of heritage design. Think simple brickwork, tall windows and modern furniture from British designers that will sit alongside more classic pieces, whilst curated artworks from local artists will hang on the walls.?
Cleverly reflecting the buildings purpose as a courtroom, the restaurant will serve as a neighbourhood oasis that will welcome not only hotel guests but also the local trade.
What we offer
- Staff rate across all Marriott brands and across the Dominus hotel portfolio
- Your Inspirational Stay – a night in the hotel and enjoy dinner, bed and breakfast with a plus one (TC's apply)
- Additional annual leave entitlement based on length of service
- Impact Day, paid day to support your charity of choice
- Development opportunity across the Dominus hotels portfolio, including Marriott and Hilton brands
- Staff events and recognition schemes
- Access to Employee Assistance Program (EAP)
- Season Travel Ticket Loan
- Cycle To Work Scheme
- Refer A Friend Scheme – get rewarded when they join the team
- A collaborative team culture where people thrive together and a place where you can be your true authentic self
Key Responsibilities
- Lead, motivate and support the Food Beverage team to deliver exceptional service across all outlets.
- Lead by example, creating a positive and collaborative team culture while supporting the development of team members.
- Allocate duties effectively, provide on-the-job coaching and ensure service standards are consistently achieved.
- Deliver memorable guest experiences, handling guest feedback and resolving any concerns professionally.
- Promote food, beverage and hotel offerings confidently, driving upselling opportunities and maximising revenue.
- Monitor guest satisfaction and quality metrics, implementing improvements to continuously enhance the guest experience.
- Maintain high standards of cleanliness, presentation and compliance with brand, food safety and health safety requirements.
- Support stock control, ordering, cash handling and monthly stock takes, ensuring accurate records and minimising waste.
- Work closely with the management team to drive departmental performance, achieve business objectives and support operational excellence
About you
- Previous experience as a Food Beverage Supervisor, Team Leader or similar role within a quality hotel or restaurant environment.
- A genuine passion for hospitality and delivering exceptional guest experiences.
- A confident and approachable leader with the ability to motivate, coach and develop others.
- Excellent communication and interpersonal skills, with the ability to build positive relationships with guests and colleagues.
- Highly organised with strong attention to detail and the ability to prioritise effectively in a fast-paced environment.
- Commercially aware, with experience supporting revenue growth, stock control and cost management.
- Proactive, flexible and hands-on, with a commitment to maintaining the highest standards of service.
If you would like to join a people focused team in a unique hotel, please do get in touch! We look forward to hearing from you.
Located in the “World’s most cultural postcode” the Dixon, Tower Bridge, a new boutique style hotel part of Autograph Collection Hotels opened its doors in late 2018. Taking centre stage in the Tower Bridge neighbourhood on Tooley Street, The Dixon, Tower Bridge, Autograph Collection is the new cultural hub for the capital’s centre of artistic activity.
Named after John Dixon Butler, the architect who originally constructed the building in 1905 as a Magistrates Court and police station, the hotel takes inspiration from the area’s vibrant cultural heritage, while also capturing its new wave of creative cool.
Cleverly reflecting the buildings purpose as a courtroom, the Bar and the Restaurant serves as a neighbourhood oasis that welcomes not only hotel guests but also the local trade.
The Dixon as they say is “Exactly like nothing else”.
