Support delivery. Power retail campaigns. Start your career in client accounts.
We're looking for a Client Services Administrator to join our growing team in Bristol. At eXPD8, you'll help bring campaigns to life for leading brands and major UK retailers, supporting the delivery of high-quality in-store execution while building the foundations of your career.
Whether you're just starting out or looking to move into a client-focused role, this is your opportunity to gain hands-on experience, develop your skills, and make a real impact from day one.
About the role
This is an entry-level role within our Client Services team, focused on providing essential administrative support to ensure client campaigns are delivered smoothly and effectively. You'll work closely with internal teams and field merchandisers, helping coordinate activity, manage information, and keep everything running on track.
Named one of the Financial Times Best Employers 2025 & 2026, we operate across Books, Entertainment, Fashion, Grocery, Health & Beauty, Beers, Wines & Spirits, Toys and more. We pride ourselves on delivering exceptional service while creating a supportive, inclusive workplace for our people.
Location: Hybrid - 2 days in our Bristol Head Office, 3 days working from home
Benefits:
Health cash plan (24-hour GP, counselling, dental, physiotherapy, and more)
Buy and sell holiday scheme
Your eXPD8 birthday off each year
Life insurance
Immediate access for you and your family to GroceryAid
Access to eXPD8 Rewards with competitions and incentives
Unlimited refer-a-friend scheme
Personal development and progression opportunities with access to over 400 learning resources
Fresh fruit and snacks in the office
How you'll deliver excellence:
Act as a key point of contact for client and merchandiser queries via phone and email
Create clear and engaging briefs for merchandisers based on client requirements
Support campaign delivery by scheduling activity through internal systems
Prepare reports by reviewing and collating campaign data
Develop instructions, questionnaires, and briefing documents for field teams
Ensure merchandisers have everything they need to complete tasks successfully
Monitor completed work, checking for accuracy and compliance
Flag issues and resolve queries quickly to keep campaigns on track
What makes you excellent
Strong IT literacy, particularly across Microsoft Office (Excel, Outlook, PowerPoint, Word)
A willingness to learn advanced Excel skills (such as PivotTables, VLOOKUP, Index/Match)
Highly organised, with the ability to manage multiple tasks and deadlines
Confident communicator with strong written and verbal skills
Excellent attention to detail with a “right first time” mindset
Positive, proactive attitude and a desire to build a career, not just find a job
Interest in retail and how in-store execution drives results
What makes us excellent
We are one of the UK's largest field marketing agencies, with over 20 years of experience supporting iconic brands and retailers. We're known for delivering exceptional service and for creating an inclusive, supportive workplace where our people can thrive.
As a Disability Confident Leader, we are committed to building a diverse and inclusive environment where everyone feels valued and supported.
Support delivery. Power retail campaigns. Start your career in client accounts.
We're looking for a Client Services Administrator to join our growing team in Bristol. At eXPD8, you'll help bring campaigns to life for leading brands and major UK retailers, supporting the delivery of high-quality in-store execution while building the foundations of your career.
Whether you're just starting out or looking to move into a client-focused role, this is your opportunity to gain hands-on experience, develop your skills, and make a real impact from day one.
About the role
This is an entry-level role within our Client Services team, focused on providing essential administrative support to ensure client campaigns are delivered smoothly and effectively. You'll work closely with internal teams and field merchandisers, helping coordinate activity, manage information, and keep everything running on track.
Named one of the Financial Times Best Employers 2025 & 2026, we operate across Books, Entertainment, Fashion, Grocery, Health & Beauty, Beers, Wines & Spirits, Toys and more. We pride ourselves on delivering exceptional service while creating a supportive, inclusive workplace for our people.
Location: Hybrid - 2 days in our Bristol Head Office, 3 days working from home
Benefits:
Health cash plan (24-hour GP, counselling, dental, physiotherapy, and more)
Buy and sell holiday scheme
Your eXPD8 birthday off each year
Life insurance
Immediate access for you and your family to GroceryAid
Access to eXPD8 Rewards with competitions and incentives
Unlimited refer-a-friend scheme
Personal development and progression opportunities with access to over 400 learning resources
Fresh fruit and snacks in the office
How you'll deliver excellence:
Act as a key point of contact for client and merchandiser queries via phone and email
Create clear and engaging briefs for merchandisers based on client requirements
Support campaign delivery by scheduling activity through internal systems
Prepare reports by reviewing and collating campaign data
Develop instructions, questionnaires, and briefing documents for field teams
Ensure merchandisers have everything they need to complete tasks successfully
Monitor completed work, checking for accuracy and compliance
Flag issues and resolve queries quickly to keep campaigns on track
What makes you excellent
Strong IT literacy, particularly across Microsoft Office (Excel, Outlook, PowerPoint, Word)
A willingness to learn advanced Excel skills (such as PivotTables, VLOOKUP, Index/Match)
Highly organised, with the ability to manage multiple tasks and deadlines
Confident communicator with strong written and verbal skills
Excellent attention to detail with a “right first time” mindset
Positive, proactive attitude and a desire to build a career, not just find a job
Interest in retail and how in-store execution drives results
What makes us excellent
We are one of the UK's largest field marketing agencies, with over 20 years of experience supporting iconic brands and retailers. We're known for delivering exceptional service and for creating an inclusive, supportive workplace where our people can thrive.
As a Disability Confident Leader, we are committed to building a diverse and inclusive environment where everyone feels valued and supported.
SAL
