RSN.UK Ltd is the market leader in drink specific crystal glassware. With a thriving and fast growing business through trade sales and e-commerce (to the retail, hotel and restaurant and consumer sectors), we're looking for an experienced part time Sales Administrator to join our small and friendly team, for 12 months to cover Maternity Leave.
Start date for this role, which is based in our modern, air conditioned offices at Trentham Lakes, is August 2026.
The role includes working with our trade customer sales, in the retail and hospitality sectors (dealing with customers such as John Lewis, Harrods and Selfridges) and liaising , when necessary, with our 3rd party warehouse and logistics partners and dealing with trade customer enquiries, processing orders and shipments and also assisting our e-commerce sales team colleagues as required.
Previous experience in Customer Service is essential, and this should ideally be within a consumer goods environment, and you should be comfortable and confident in dealing with people by email and phone.
The hours are based on 3 days a week (typically 9.00am to 5.00pm with 30 mins lunch), however, there is some degree of flexibility within this and this can be discussed at interview.
We provide company laptop and iPhone for business use, there is a bonus scheme in place, and a company pension scheme. We offer free parking. We offer 25 days paid holiday per year (pro-rata), plus bank holidays. Company sick leave applies after 6 months.
This role is based on a 12 months contract.
If this job interests you and you meet the requirements, we would love to hear from you! Please include a copy of your CV with your application, as we regret that applications without this cannot be considered.
No agencies please.
Pay: £13.25-£13.75 per hour
Benefits:
- Casual dress
- Company pension
- Employee discount
- Free parking
- On-site parking
- Sick pay
Ability to commute/relocate:
- Stoke-on-Trent ST4 8GH: reliably commute or plan to relocate before starting work (preferred)
Experience:
- Sales administration: 1 year (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
