Job Purpose:
The Finance Assistants deal with all Finance and Insurance transactions for customers to complete the purchase of their vehicle within our Showroom. You will provide a professional, friendly and efficient service to our Customers when purchasing a vehicle, ensuring a positive Customer experience. We also offer a bonus scheme for our Financial Administrators.
Hours: 40 hours per week on a rota including weekends and bank holidays
Responsibilities:
- To assist the Customer with completing online Finance Applications.
- To take accurate payment for vehicles sold.
- To ensure that Customers are kept informed of the transaction process.
- To ensure that duties are carried out diligently and within FCA compliance standards.
- To maintain accurate and up-to-date records, using Company systems to log data.
- To ensure that all point-of-sale materials are displayed in all offices.
- Build relationships with Customers with a view to receiving positive Trust Pilot Reviews, and repeat future business.
- To undertake administrative duties as required to support the Finance Team.
- Complete paperwork tasks efficiently and in a timely manner ensuring high levels of accuracy.
- To conduct any other reasonable duties as requested.
Essential Skills:
- Strong administration and interpersonal/communication skills
- Exceptional customer service skills/a positive attitude to customer care
- Willingness to learn F&I processes, add-ons and products.
- A well-presented, confident individual who is comfortable communicating to a diverse customer base
- Effective time management and flexibility in working patterns needed
Apply today to join our BIG Finance Team!
#IND006
Job Types: Full-time, Permanent
Pay: Up to £27,693.00 per year
Benefits:
- Company pension
- Employee discount
- Free parking
- On-site parking
- Store discount
Work Location: In person
